Senior Social Media Community Manager

Ignite Social Media

(Cary, North Carolina)
Full Time
Job Posting Details
About Ignite Social Media

The original social media agency. Our complete set of social media marketing capabilities strengthens brands by connecting them with their fans.

Summary

We’re looking for qualified candidates for in our Raleigh, NC office. Descriptions of our open positions are listed below.

Senior Community Manager (NC Office) The Senior Community Manager is an important asset not only to us and our clients, but also to our clients’ millions of fans and followers. This means that the Senior Community Manager serves as a liaison between our clients and their consumers, thus striving to meet client goals while ensuring all content and promotions executed on the channels provide value to the fans and followers. Thus, strong written and interpersonal communication skills are essential qualities in a Senior Community Manager. This position reports to the Director of Community Management.

Responsibilities

  • Research and draft content for our client’s social channels and blog platforms

  • Post content to and moderate channels (including removing inappropriate content and responding to fan inquiries)

  • Analyze content performance and adapt as necessary to meet and exceed client goals

  • Work collaboratively with strategists, metrics specialists, and community relations specialists to help execute and analyze ongoing campaigns and promotions

  • Upload and optimize all YouTube video content for clients

  • Plan and execute content calendars

  • Communicate and present ideas clearly and effectively

  • Travel to cover live events, which may include on-site live blogging, photography, interviews, Tweeting, updating, and schmoozing

Ideal Candidate

  • 3-5 years work experience

  • Product and lifestyle knowledge a plus

  • SEO/SMO copywriting a plus

  • Familiarity with multiple CMS platforms

  • Working knowledge of HTML (CSS a plus)

  • Extensive knowledge of social channels (Facebook, Twitter, YouTube, Foursquare, etc.)

  • Beyond excellent written and verbal communications skills

  • Social media engagement experience

  • Proven background using social media as a marketing tool

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Cary, North Carolina
Skills Desired
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  • Creative Writing
  • Customer Relations
  • Facebook Ads
  • Public Relations
  • Social Channels
  • Twitter
  • YouTube
  • Consumer Facing

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