Benefits Analyst for Human Resources

Hoag is an approximately $1 billion nonprofit, regional health care delivery network in Orange County, California, that treats more than 25,000 inpatients and 369,000 outpatients annually. Hoag consists of two acute-care hospitals – Hoag Hospital Newport Beach, which opened in 1952, and Hoag Hospital Irvine, which opened in 2010 – in addition to six health centers and nine urgent care centers. Hoag is a designated Magnet® hospital by the American Nurses Credentialing Center (ANCC).

The Benefits Analyst provides analytical, process flow and vendor management support to the Benefits team related to major benefits areas such as 401K, Tuition Reimbursement and health insurance programs. Evaluates and manages workflow process, program documents and program policies. Provides analytical support to ensure plan compliance with federal laws and agencies governing health and welfare programs such as ERISA, ACA, IRS, CMS, EEOC, etc. The Benefits Analyst role requires constant process improvement and educational updates on health and welfare legislation.

- Manages all daily/weekly activities related to the 401K plan including deferral change audits, employee eligibility changes related to Temporary status change, Re-Hires, and participant passings. - Oversees and prepares all required 401K plan notifications and highlights, including communications, posting and distribution. - Administers the Hoag Tuition Reimbursement program, 3rd party vendor relationship and support, and program policy and updates. Serves as the point person for the program, field any questions from employees related to policy or service, manages program communications. - Responsible for bi-weekly reporting and analysis related to 401K, HSA and health plan ACA compliance. Run reports, audit/analyze, summarize and provide to Payroll, Accounting, HR, 3rd party vendors as applicable and required by law. - Responsible for quarterly/annual reporting and file transfers to Payroll related to Wellness programs and incentives. - Responsible for annual reporting and auditing related to: - HSA funding of employee accounts, bio-metric screening validation and imputed income reporting - Annual benefit plans audits related to 401K employer matching, annual Safe Harbor contribution, IRS 1095 reporting, accounting auditor requests and validation, and Total Rewards statements - Manages Benefits and Wellness communications program including: - Creates, maintains, updates annual calendar of communications - Creates and maintains templates for annual and/or recurring notices and distributions such as Open Enrollment, Safe Harbor contribution, Total Rewards statements, Wellness programs and incentives - Collaborates with Benefits team, internal clients, 3rd party vendors in developing and managing all Benefits and Wellness communications - Manages, organizes and maintains Hoag intranet (Wave) and other 3rd party web pages such as Benefits Portal and EdAssist/Tuition Reimbursement portal. - Ensure exceptional customer experience by responding timely to exception requests and escalated issues. - Interface/consult with employees, managers, 3rd party vendors, and insurance carriers as necessary on issues relating to 401K, health insurance plans and Tuition Reimbursement program. - Participates in professional activities to keep abreast of changes in legislation & new developments in the field - Answers employee general questions on non Hoag Benefits Center related items. - Provide support and assistance during employee open enrollment. - Participate in new hire orientation for employees. - Perform other duties as assigned.

As well as superior customer service, exceptional communication, organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, and strong analytical and critical thinking skills. **Education, Training and Experience** **Required:** - Bachelor's degree or high school diploma with equivalent work experience. - Strong quantitative skills and the ability to think critically **Preferred:** Prior experience in administration of health and welfare plans **Skills or Other Qualifications** **Required:** - Ability to work independently as well as collaboratively with multiple teams - Strong quantitative skills and the ability to think critically - Strong organizational skills and attention to detail while working under pressure with multi priorities - Required computer proficiency skills in MS Office applications; must be able to perform advanced Excel calculations. - Requires proven good customer service skills, oral written and phone - Excellent Communication skills, both verbal and written - Problem solving abilities - High attention to detail - Ability to handle documents with confidentiality and security - Ability to work within a metrics-driven, transactional type environment - Effectively works well up, down and across the organization with all types of employees. **License and Certifications** **Required:** N/A **Preferred:** Certified Employee Benefits Specialist (CEBS)