Business Analyst

Based in Sarasota, Florida, Gulfstream writes residential insurance in states along the Gulf and Atlantic coasts. With revenues of $131 million in 2014, Gulfstream continues to expand and grow responsibly.

Part of the Insurance Product Operations and Analytics team, the Business Analyst position adds depth and capacity to Gulfstream’s multi-state personal residential insurance programs. This position will enjoy a small-company feel, a terrific work environment, and a generous benefits package.

* Works closely with the Director of Business Analysis on variety of multi-state implementation projects, and existing program project needs including enhancements, bug fixes, etc. * Aligns daily with vendors to clearly communicate client needs and ensure proper resolution. * Interacts regularly with internal business units to identify system needs and also communicate pending system changes. * Conducts coordination of system solutions for enhancement of business unit and end-user workflows. * Aids in requirements documentation with vendor, review of project scope and specifications, and pre-production testing to ensure expected delivery. * Aids in quantification of business decision impacts using available data resources.

**Technical competencies:** * Personal residential insurance knowledge. * Fluent familiarity with the Software Development Life Cycle. * Proficiency with Microsoft Office package (Access, Excel, Word). * Experienced knowledge of reporting tools and databases, strong knowledge of business information data sources and business data rules. * Functional knowledge of enterprise technology and architecture. **Personal competencies:** * Emphasis on strong organization and documentation skills. * Capable of implementing creative and effective solutions. * Ability to work with and influence peers, project teams and management. * Excellent written and verbal communication. * Ability to multi-task, prioritize and quickly adjust in a rapidly changing environment with focus on efficient work-ethic. * Team player mentality, willing to be flexible in the midst of changing priorities. * Ability to communicate and work with employees, customers, vendors, and guests in a positive and professional manner. * Ability to maintain strict confidentiality of company and customer information. * Personal alignment with Company’s core values - including integrity, respect, transparency, and resourcefulness. **Required Experience, Education and Credentials** * Minimum 2 years of Business Analysis or System Analyst experience with property & casualty insurer, MGA, or similar organization. * Excellent knowledge of the P&C business and familiarity with a broad spectrum of Insurance applications. * Understanding of underwriting process included the policy lifecycle, coverages, rating, etc. * Bachelor's degree. **Preferred Qualifications:** * Background or acquaintance with underwriting, customer service, and/or agency workflows * Process Improvement experience. **Physical Requirement:** * This position requires the ability to sit for long periods of time and extensive work on computer and electronic communication. * Position may require occasional overnight auto/air travel.