Analyst in Global Laboratory Resource Planning

Founded in 1931, GIA is the world’s foremost authority in gemology. An independent, nonprofit organization, GIA protects the public trust in gems and jewelry by providing the education, research, and standards that consumers and the jewelry industry rely on to make informed purchase decisions.

The Global Laboratory Resource Planning Analyst is responsible for the organization and implementation of a human capital resource strategy to meet the customer’s demand. This position requires analysis and development of metrics and analytics to assist lab management in reaching targeted goals. As a member of the Global Laboratory Planning team, this person will also be responsible for understanding and assisting in production planning and stone logistics.

* Collaborate with and support the Laboratory Planning team members, local lab management, and other global and local support functions to assist in the development and implementation of the global laboratory strategy and vision. * Work closely with local lab management teams to ensure proactive and predictable human capital resource and capacity plans to meet production delivery time goals for clients. * Develop, monitor and analyze global human capital resource planning function and production data for capacity plans and forecast reports. * Provide ongoing analytical insight and action plans on key issues, risks, and opportunities. * Establish credibility, trust, and sustainable relationships throughout the organization to support each laboratory’s needs in alignment with global lab goals. * Demonstrate comprehension of the global nature of GIA’s business with respect to different cultures, political and economic factors, and awareness of the needs specific to each laboratory. * Demonstrate professionalism through effective communication; understanding of the company’s diversity and various geographical locations; and action under pressure. * Other planning-related duties as assigned.

* Strong interpersonal skills, including the ability to communicate with diverse staff professionally and effectively. * Strong analytical skills, combined with strategic thinking, problem-solving ability, and an operational mindset. * Strong project management skills, including the ability to handle multiple priorities and deadlines. * Strong self-starter, with the ability to work independently with a minimal level of supervision and high level of initiative and self-motivation. * Ability to work in a team environment; resolves conflicts appropriately, and shares technical and business knowledge with team members. * Customer-focused and results-oriented. * Proficient in Microsoft Office – Excel (intermediate level, including pivot tables), Word and PowerPoint, and Oracle SQL Developer. **Education and Experience:** * Bachelor’s degree with a concentration in business, quantitative analytics, supply chain management, operations, manufacturing management, or related fields * One or more years of work experience in human capital resource or production planning or scheduling