Liability Claims Representative

Geico

(Richardson, Texas)
Full Time
Job Posting Details
About Geico
Government Employees Insurance Company. Puzzled, are you? Well, the name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military personnel. Today, of course, the company has grown to provide insurance to a wide range of customers, whether they're employed by Uncle Sam or the private sector.
Summary
What sets GEICO apart from our competition? One key factor is our ability to provide outstanding customer service during the insurance claims process. As a Liability Claims Representative, you are there for our customers when they need us most - after an accident.
Responsibilities
Accidents can be traumatic experiences, and it takes a true professional to empathize, listen and assist our customers. Through our industry-leading, paid training, you'll learn about insurance concepts and contracts, complex claims handling, liability disputes and settlement negotiation. After training, you will investigate and process a variety of insurance claims ranging from minor fender-benders to major disasters.
Ideal Candidate
* Bachelor's degree * Good customer service skills or prior experience * Solid computer, grammar and multi-tasking skills * Strong analytical and problem-solving skills * Strong attention to detail, time management and decision-making skills * Demonstrated timely, consistent job attendance history * Must be comfortable working in a fast-paced, high-volume call center

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