Claim Adjuster

Based in Indianapolis, Syndicate Claim Services, Inc. provides property and casualty claims adjusting services for a variety of clients around the country, while focusing on excellent customer service and a quality claims product. With daily claims assistance available throughout thirty states and a national catastrophe program, Syndicate Claim Services, Inc. is one of the fastest-growing regional adjusting companies in the country. Available 24 hours a day and 7 days a week, we are prepared and

Syndicate Claim Services, Inc. is searching for an experienced Property and Casualty adjuster in the Northeast Ohio region. Syndicate offers both W2 and contract positions. Relocation assistance is available for the right candidate. Most companies start out listing what you can do for them. We are starting off with what Syndicate Claim Services, Inc. can do for you. A compensation structure that provides stability and rewards for hard work - i.e., salary plus commission. Nobody works for free. - A new employee orientation that sets you up for success including a Mentor and Mentee program and various employee feedback committees. - Our desire for a long-term relationship with each employee. Our most successful staff members have been with us over five years and counting. Your talents are best developed in a stable environment. A challenging and sometimes difficult job backed by a dedicated manager and management team. The more difficult, the more rewarding. We understand why this job is important - the meaning & purpose behind it. We want to put you in a position to make an impact on the lives of others. It’s about helping others. That is how we create value. - We will foster an atmosphere of accountability for you and those supporting you. We have to get stuff done. - Consistent feedback on your performance in relation to other adjusters in the industry and company. You want to know how you’re doing, right? - A caring, sophisticated management team that supports your development, including a dedicated manager invested in your current and future success. We are all in this together, we just have different responsibilities. - Unlimited training and self-development opportunities including AIC & CPCU and continuing education. This industry is always changing. We need to keep learning. - Future relocation opportunities. We are a growing company. - Developing General Adjuster, large loss, supervisor and management positions. - Reimbursement for state licensing. Come on, this is property claims. We go where the weather is. - Monthly vehicle allowance. Hey, we drive a lot. - Monthly phone and technology allowance. We are available and accessible. - Paid Xactimate subscription. There is no avoiding it. - Health insurance benefits. Don't take it for granted. - Life insurance benefits. Nobody likes to talk about it, but it is important. - Retirement account with matching, 100% immediately vested. You can't work forever. Primary Responsibilities - Investigate and evaluate claims - Review and apply client specific guidelines, policies and endorsements - Inspect Property for physical damage - Execute thorough investigations; scene inspections, recorded statements, secure relative documentation / information - Produce a professional report, providing your findings and recommendation for settlement - Deliver work product within time guidelines Urgency exhibited in response to clients, policyholders and coworkers - Effectively utilize technology - Maintain professional and technical knowledge through continuing education - Flexibility in scheduling outside of normal business hours - Perform other duties as required

Required Skills - Proficiency in Xactimate and Xactanalysis. Individuals without prior claim estimating experience will not be considered. - Solid customer service skills. If you see yourself as a master of customer service, we want to hear from you! - Effective time management skills. Working from home, assignments will be sent and received electronically. You will be responsible for management of your claim load and diary, including stringent reporting guidelines. We are looking for career-minded professionals interested in a team environment. - Basic Microsoft Office Skills (Word, Excel, Outlook and Internet Explorer) - Business writing skills. You must be able to communicate with co-workers, management, clients, insureds, contractors and various other parties in a professional and proper manner. -The ability to learn new programs. We are technologically advanced and work via a network of virtual offices and paperless work flow techniques. - An independent spirit. You must be results-oriented and looking to work with a production-based company. Direct rewards are provided for direct results. This position has potential for tremendous growth. - Valid Driver's License, a good driving record and a clean and presentable vehicle for business use. We recommend vehicles with high mpg ratings. Desired Skills - Experience with Symbility Claims. Several clients are using the Symbility platform. We are willing to train the right candidate but prior experience is a plus. - Experience with Casualty Claims. You will handle Casualty / Liability claims as well as property claims. We are willing to train the right candidate but prior experience with recorded statements, scene diagrams, etc. is a plus. - Various industry certifications. This position does not require specific certifications beyond any state required licensing. However, most of Syndicate's field staff holds additional industry specific certifications. Continuing career and skill development is a focus. - Familiarity with FileTrac Claim Management system is helpful. If you believe you are up to the challenge of joining the Syndicate team, please submit your resume and a copy of all certifications / licenses through the Careers link on our website. All candidates must go through our Candidate Tracking System. Individuals who email their resumes directly will be referred back to our website. If desired, our daily adjusters may be offered the opportunity to travel based on claim volume in other areas due to storms and seasonal claim variation. If you would like to be considered for our Cat roster as well, please indicate so on your application. All new staff members are required to complete a detailed orientation at our Indianapolis Offices. Please be prepared to spend one to two weeks in Indianapolis.