Human Resources Generalist

FTD Companies, Inc. is a premier floral and gifting company. Through our diversified family of brands, we provide floral and gift products to consumers primarily in the United States, Canada, the United Kingdom and the Republic of Ireland. We also provide floral products and services to retail florists and other retail locations throughout these same geographies.

FTD Companies, the largest gifting company in the world, is seeking a seasoned HR Generalist to join our team. In this role you will participate in activities related to new hire orientation, employee relations, benefits, compliance, performance reviews, disability, leaves of absence, worker's compensation, and employee programs.

* Assist in the development and implementation of personnel policies and procedures; update, refresh and maintain employee handbook. * Conduct new employee orientation and provide ongoing support as necessary. * Respond to employee inquiries regarding policies, procedures and programs. Answer HR-related questions on policy interpretation and application; listen to employee concerns and provide recommendations to supervisor and/or employee. Escalate issues to HR leadership as appropriate. * Provide general guidance to employees regarding employee benefits programs questions. * Assist managers with disciplinary decisions to ensure compliance with FTD policies and past practice; attend disciplinary meetings, and/or termination meetings as needed. * Assist with the termination process including the coordination and collection of required documentation, submission for final check and completion of exit interviews. * Assists with the coordination of HR programs and processes such as the performance management and merit review processes and other employee-related programs. Assist managers on policies and procedures for conducting performance appraisals. * Manage leaves of absences and short-term/long-term disability cases, including communication with employees, management and third party vendor, CareWorks. * Administer workers’ compensation program including reporting injuries and claims * Manages immigration process and issues. * Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensure policies, programs, and reporting are in compliance. * Assist with call center seasonal hiring when needed, including but not limited to: recruiting, interviewing, testing and selecting employees to fill vacant positions. * Perform other duties as assigned.

* Bachelor’s degree in human resources, business or related field; minimum of 2-3 years of prior HR experience. * Knowledge of federal, state and local employment laws and regulations, including knowledge of EEOC, ADA, and FMLA. * Proficient in Microsoft Excel, Word, and HR systems. * Ability to read, write and analyze reports, policies and correspondence. * Excellent communication skills, both written and oral. * Effective presentation skills in one-on-one and group situations to customers, clients, and other employees of the organization. * Ability to prioritize and work well both independently and as part of a team. * Must be flexible, receptive to change, and have the ability to adapt quickly to changing business requirements. * Ability to maintain confidentiality. * Demonstrated general understanding of various benefit programs; medical, dental, vision, life insurance, disability, leaves of absence and worker’s compensation. * Demonstrated experience in employee relations including conflict resolution, corrective action, terminations, policy and procedure management. * Some travel may be required as needed.