Treasury Management Officer II

At Fifth Third Bank, we pride ourselves on our community involvement. In 1948, we became the first financial institution in the United States to establish a charitable foundation. Today, we continue to invest the time, resources, and people to help improve lives in the communities we serve.

**General Function** * Member of a highly productive, industry leading team of treasury professionals. Responsible for business development (new and cross-selling), client service excellence, client retention, and client consultation. Revenue growthandclient retention are paramount. Self sourcing, networking externally, and partnering with keyteammembers (within the local affiliate and/or group) to drive business. Responsible to prospect with internal partners. Work with a One Bank teamtounderstand clients# and prospects# business environments, strategies, and industries to best determinethefinancial needs and appropriate working capital management solutions to provide. **Essential Duties and Responsibilities** **Sales Management:** * Must be able to persuasively articulate Fifth Third#s value proposition to both internal and external clients to influence the outcome within the sales process. * Demonstrate ability to identify client needs and the ability to present working capital solutions to clients and prospects. * Demonstrate ability to understand payment processes. * Demonstrate proficiency in knowledge of all strategic TM solutions and their benefits to our clients. * Understand competitions# capabilities and gaps and how to position 5/3#s services against them. * Prepares and deliver quarterly client service reviews to clients. **Expected to develop personal relationships with C-suite and senior management decision makers at client and prospect organizations.** * Devise and execute a plan to exceed sales goals. * Accountable for the development of a sales pipeline of both new and cross-sell opportunities and appropriately managing those to a win/loss decision. * Actively manage a pipeline using the CRM tool. * Maintain lines of communications with RMs individually and as a group. * Review sales goals with RMs and ensure RMs are advised of calling strategies. * Educate and advise RMs of new TM product development initiatives. * Assess knowledge level of individual RMs and bring each up to a minimum standard. * Partner with RMs to provide recommendations on sales opportunities to include sales to new prospects and cross-sell opportunities to existing clients. **Client Experience:** * Work closely with assigned client specialists to ensure excellent client service on an on-going basis. * Assist with general bank communications to clients. * Take ownership and deliver timely resolution of client issues. * Develop knowledge of internal resources for accurate response to client issues. * Understand and communicate implementation time-line to align with client expectations. * Ensure proper account documentation and all requisite agreement execution. * Communicate recurring or serious product issues to management. * Recommend viable solutions to improve client service. **Leadership:** * Understands, appreciates, and promotes the history of 5/3 Bank, its financial position, operating model and commitment to a positive client experience.

* Undergraduate degree is required. MBA or advanced degree is desirable. * CTP certification is strongly encouraged. * Minimum of 4 years Commercial Banking /Treasury Management experience, preferably at least 3 years in a sales role. * Demonstrated record of consistently exceeding performance goals. * Possess a strong desire to constantly strive to improve oneself. * Must have strong client interaction skills and has demonstrated the ability to influence the outcome of a sales process. * Requires the aptitude for powerful presentations and negotiation skills with internal and external clients. * Demonstrated ability to articulate the benefits of strong working capital management solutions to clients. * Proven product and sales knowledge sufficient to help mentor new team members. * Demonstrated knowledge of a wide array of treasury management products. * Excellent oral and written skills. * Basic proficiency in PC software (MS Office). * Technical Treasury Management competencies: * Understanding of Treasury Management, Payment and products and solutions. * Ability to build new & existing client relationships. * Ability to evaluate client needs. * Basic understanding of financial statement analysis. * Ability to provide strategic treasury advisory services. * Understanding of investment management techniques.