Branch Operations Manager

Dunbar is a family owned and operated company that goes above and beyond for our customers and takes great pride in our business of safeguarding valuables. We are always looking for new members to join our team – dedicated individuals who are as passionate about security and cash management as we are.

Dunbar Armored is seeking a Branch Operations Manager for our Myrtle Beach (Surfside Beach), SC armored car facility to oversee and manage the day-to-day activities of the operation. This hands-on position includes managing a staff of 20 employees, branch administration, training, routing, scheduling, vehicle maintenance, security, customer service, and related computer systems. The Branch Operations Manager also maintains a productive working relationship with Sales and Support Services personnel.

• Establish and maintain branch profitability by controlling hours, route efficiency, truck and building maintenance and risk management, to include vehicle safety and work-related injuries.
• Must be able to identify, assess, and resolve issues adversely affecting branch profitability.
• Ensure that security is maintained for all facets of branch operations. Must interact with and respond to the Security Department’s recommendations & procedures.
• Schedule all routes to insure all scheduled stops are serviced.
• Staff the branch in proportion to the number of routes/trucks available and maintain FT/PB employee staffing ratio.
• Train, counsel, develop and evaluate all branch employees.
• Respond to customer complaints/questions.
• Oversee the vault operations, insuring security and operational procedures are followed. Insure all shipments are accounted for and that the vault is balanced daily.
• Must be knowledgeable on Company policies and procedures.
• Must be able to perform all branch jobs (Driver/Guard, Vault Manager, etc.).
• Will regularly work in excess of 40 hours per week.
• Other duties as required

• College degree or equivalent management/industry experience.
• Three-Five years experience working in the security, transportation or related industries, to include management experience with P&L responsibilities.
• Must possess excellent interpersonal, oral and written communications skills.
• Must possess or be able to obtain:
  • a. Valid driver’s license;
  • b. Weapon’s permit. Ability to obtain a gun permit, where necessary (a criminal conviction may prevent issuance of a gun permit.)
  • c. DOT certification
• Working knowledge of Microsoft software.