Program Manager for Supply Chain

At DSW, we believe in the power of shoes. We understand shoes bring out something great from within, and since 1991 we've been helping everyone feel the rush of finding that perfect pair. So when you work for DSW, you become a part of all that. A family whose core values are comprised of passion, accountability, collaboration, and humility. You become one of us, You become a Shoe Lover!

The Program Manager, Supply Chain will manage & deliver integrated portfolio of cross-functional projects to drive business results. This position reports to the Senior Director, PMO and will have 2 full-time direct reports as well as contract resource responsiblities.

• Drive delivery & integration of full portfolio of projects
  • Develop deep understanding of portfolio strategic goals, financials and stakeholders
  • Maintain strong relationships w/all portfolio stakeholders
  • Partner closely with transformation director to ensure full adoption, maximization and benefits delivery
  • Partner closely with IT & business directors to define/implement complete solutions
  • Play a key role in portfolio governance activities (e.g. steering committees, etc.)
• Provide leadership within PMO team & beyond
  • Provide day-to-day management for contract & FTE PMs, Project Analysts
  • Provide matrixed leadership to dev managers & non-PMO PMs delivering projects outside of PMO
  • Be an advocate for project management and the PMO across the organization
  • Drive continuous improvements in PMO processes & results
  • Dependency identification & management within and across portfolios
  • Escalation point for project managers to support problem solving
• Plan, drive, track and report on delivery of full high-complexity individual projects, multiple projects and/or programs (tech, business, vendor, change, communications, measurement workstreams)
  • Create project management artifacts: scope, project plan, budget, risk/issue logs, status reports, etc.
  • Oversee project execution, track status, resolve and/or escalate issues, manage project team
  • Identify, analyze and manage stakeholders throughout the project and facilitate change adoption

Required Skills and Competencies:

• Expert-level knowledge and experience with project management processes and tools
• PMBOK, PM Methodologies (waterfall & Agile), best practices, PMP certification
• Proficiency with IT and technology concepts including SDLC & QA, key DSW IT systems
• Tools: MS Project, Clarity / CA PPM, Excel, PowerPoint, etc.
• Thorough understanding of DSW business: strategies, financials, organization, key stakeholders
• Deep knowledge of business processes & practices within portfolio area
• Expert-level understanding of DSW project delivery methodologies & processes
• Full understanding of strategic goals, financials, roadmap and dependencies within portfolio area
• Strategic understanding of all projects & roadmaps across DSW Inc portfolio
• Expert-level project manager with a mastery of all associated competencies
• Must be able to manage integrated programs
• Must be able to direct day-to-day work & development of multiple PMs (direct & matrixed)
• Must be able to drive team-building activities within portfolio team
• Must be able to lead portfolio governance activities (project changes, estimation, steering, etc.)
• Must be able to manage portfolio stakeholders throughout DSW, partners, vendors, etc.
• Must be able to create and manage resource plans & budgets across entire portfolio
• Able to negotiate between internal stakeholders & external vendors to achieve optimal business results
• Able to lead, develop and drive the daily activities of a team of direct & matrixed reports
• Able to drive multiple project teams to success & solve complex problems
• Ability to build, direct, motivate and drive project teams
• Able to drive tempo with self & others with a strong bias for action
• Able to be the voice of reason, confidence, independence, positivity in stressful moments
• Advanced financial and business acumen including capitalization rules / policies
• Ability to identify and manage dependencies within & across projects / portfolios
• Expert-level communicator & presenter, able to “tell the story” at all levels of the organization
• Exceptional stakeholder identification/management, influence and change leadership abilities
• Ability to manage projects following multiple delivery methodologies (waterfall, Agile)
• Unwavering personal accountability for the success of the portfolio and all projects within it

Experience:

• 5+ years of progressive project coordination, management, team management and leadership experience
• Management of individual contributors and/or teams
• Retail industry experience
• Project Management Professional (PMP) certification
• Understanding of basic retail supply chain concepts: planning, buying, merchandising, allocation, distribution, fulfillment, transportation, stock ledger/MMS, product data management, product photography, order management

Preferred Qualifications:

• Program Management Professional (PgMP) certification preferred
• Agile Certified Practitioner (PMI-ACP) certification preferred
• Formal Change Management training & certification preferred
• Working knowledge of core supply chain systems: JDA, Manhattan, PKMS, Yantra OMS, Jesta, etc.
• Prior experience managing supply chain projects / programs

Education:

Bachelor's degree; MBA or advanced degree preferred