Human Resources Manager

Crawford & Company (Crawford) is an independent provider of claims management solutions to the risk management and insurance industry, as well as self-insured entities entities, with a global network serving clients in more than 70 countries. It has four segments: America, which serves the property and casualty insurance company markets in the U.S., Canada, Latin America, and the Caribbean; International Operations.

As a Human Resources Manager, you will maintain and enhance the organization's human resources by planning, implementing, an evaluating employee relations and human resources policies, and practices.

• Responsible for all of the functions that deal with the needs and activities of the organization’s people, such as training; recruiting; hiring; mentoring; performance management; coaching; benefits administration; policy recommendations; leadership; employee relations and team building.
• Develops processes and metrics that support the achievement of the organization’s business goal.
• Ensures legal compliance by monitoring and implementing applicable human resources federal and state requirements; conducting investigations; maintaining records and representing the organization at hearings.
• Maintains management guidelines by preparing, updating and recommending human resources policies and procedures.
• Assists and advises company managers on Human Resources issues. Advocates for both the company and the people who work in the company.
• Develops systems and processes within the organization that addresses the strategic needs of the business. A strategic partner an employee sponsor/advocate and change mentor.
• Develops an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention, development and high performance.
• Provides overview of benefits programs to employees and answers benefits questions and carrier contact information.
• Participates in special projects or performs other duties as requested.
• Upholds the Crawford Code of Conduct.

• Bachelor's degree in Human Resources, Business Management or related area of study or an equivalent combination of education and experience.
• A minimum of six (6) years of experience as a HR Generalist.
• Experience with a broad range of HR covering all aspects of the employee lifecycle from recruitment to exit.
• Requires occasional travel.
• Strong knowledge of government regulations related to Human Resources functions.
• Ability to use or learn a human resources information system.
• Very strong PC skills including spreadsheets.

Preferred:

• Previous HR Business Partner experience.
• SPHR or PHR certification.