Administrative Assistant I

Crawford & Company (Crawford) is an independent provider of claims management solutions to the risk management and insurance industry, as well as self-insured entities entities, with a global network serving clients in more than 70 countries. It has four segments: America, which serves the property and casualty insurance company markets in the U.S., Canada, Latin America, and the Caribbean; International Operations.

Under direct supervision, provides clerical assistance and performs administrative related functions in conjunction with other service center personnel in the maintenance of daily service center activities.

* Assist in and/or performs general clerical/secretarial duties duties necessary to accomplish daily service center activities. * Transcription, statistics and memos. * Prepare billings and assemble work product for distribution * Answers and directs incoming phone calls. * Greets visitors. * Open, index and sort all mail (incoming and outgoing) * Collects medical only Workers’ Compensation data for compensability. * Prepares/transmits medical only Workers’ Compensation filings for Industry Commissions * Prepares SISDAT inputs. * Photocopy, faxing and scanning functions as needed by the service center personnel. * Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary. * Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities. * Performs general filing duties. * Assist as needed with the accounts receivable and accounts payable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with clients and vendors. * Maintains inventory control system for supplies. * Performs typing/keyboarding and data input functions. * Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems * Provides secretarial assistance for service center; serves as back-up support to administrative personnel. * Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists * Maintains vacation and sick leave records. * Upholds the Crawford Code of Business Conduct at all times. * Participates in special projects or performs duties in other areas as requested.

**Requirements:** * High school graduate or the equivalent combination of education and experience. * Intermediate Word and Excel Software Skills. * Basic PowerPoint Software Skills. * Alphabetical and numerical filing ability. * Accurate typing or keyboarding skills. **Preferred:** Previous clerical/secretarial experience.