Product Adoption Consultant

At Citrix, we focus on a single driving principle: making the world’s apps and data secure and easy to access. Anywhere. At any time. And on any device or network. We believe that technology should be a great liberator. Freeing organizations to push the limits of productivity and innovation. Empowering people to work anywhere and at anytime. And giving IT the peace of mind that critical systems will always be accessible and secure.

* Understand client's business strategies and apply the proven Product Adoption methodology to lead the customer through all phases of the product relationship * Explain the business, organization, leadership and individual contributor factors that influence organizational solutions to deliver value to the client * Approach change management as both an art and a science, leveraging proven adoption methodologies as well as a strong understanding of individual and organizational psychological factors that influence and drive behavior change * Lead and/or execute stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, and adoption and adaptation measurement work-streams * Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives * Identify opportunities to provide or create additional client value * Develop trusted relationships with key clients, partners and colleagues

* 3 + years experience related to the successful delivery of change management work in the disciplines of change management methodology, project management, stakeholder engagement and organizational readiness, leadership alignment, change impact analysis, education, communications, training and adoption and adaptation measurement * Understanding of the different training and user adoption approaches needed for successfully deploying cloud (SaaS) applications * Proficiency in program design, curriculum design, content and course development, and multiple forms of media development and deployment * Experience conducting business interviews and leading client workshops * Strong proficiency with presentation tools and applications * Ability and confidence to work closely with, and advise, senior executives at a given customer * Demonstrate ability to work across all areas in an organization and manage various functions and resources * Excellent communication skills and strong leadership and presentation skills * Strong writing skills including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries * Ability to work independently, work with a remote team, think creatively, manage own time, and take initiative to drive projects * Exceptional client relationship management skills