Account Coordinator

CEB

(Arlington, Virginia)
Full Time
Job Posting Details
About CEB
CEB is a best practice insight and technology company. In partnership with leading organizations around the globe, we develop innovative solutions to drive corporate performance. CEB equips leaders at more than 10,000 companies with the intelligence to effectively manage talent, customers, and operations, including 90% of the Fortune 500, nearly 75% of the Dow Jones Asian Titans, and more than 85% of the FTSE 100.
Summary
We are currently seeking a Commercial Coordinator. The Commercial Coordinator supports multiple Account Managers across a variety of membership portfolios by providing a critical range of administrative activities in support of member service and the renewal and cross-sell processes.
Responsibilities
* Prepare and deliver materials for virtual and in-person meetings by collecting and compiling background research, client and prospect intelligence, and membership engagement information from internal databases in advance of scheduled interactions. * Organize and maintain necessary volume of program specific marketing collateral and materials for your account teams. * Manage data entry into CRM system to ensure accurate metrics reporting while upwardly managing the account teams to adhere to data compliance expectations. * Serve as CRM “super user” through formal and informal training to account teams – complete ad hoc data queries at Account Managers’ request. * Generate reports via our CRM system and perform entry-level data analysis for account management teams. * Navigate CEB matrix to find solutions/troubleshoot issues on behalf of account teams; serve as a liaison with internal departments. * Work with practice management to plan for internal meetings and events including coordinating logistics for meetings, organizing events for team engagement.
Ideal Candidate
* Superior interpersonal skills * Excellent written and oral communication skills * Ability to present self professionally and intelligently to internal clients/colleagues * Well established organization, multitasking and prioritization skills * Demonstrated initiative and resourcefulness * Strong work ethic * Strong attention to detail
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Competitive base salary

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