Sales Operations Specialist

Brainshark was founded in 1999 with one vision: to transform the way companies create and share content. Initially, Brainshark began by addressing a pressing need in the corporate training industry. Organizations were spending months of time and tens of thousands of dollars in computer-based course development. Brainshark founder Joe Gustafson knew he could provide a better way, by allowing organizations to empower their subject matter experts to create eLearning content within minutes...

The Sales Operations team is led by the Senior Director of Sales Operations but will include the Sales Operations Specialist as a critical direct report, responsible for helping build and develop the function, along with being a key contributor to Sales’ success

* Assist in building Salesforce into an optimal tool for sales effectiveness. * Act as lead person for developing and publishing leading and lagging metrics and scorecards for the sales team. * Facilitate the weekly sales forecast process. * Provide support to the sales quote to order process as needed. * Work cross-functionally to maintain and improve Salesforce reporting and dashboards for all teams. * Establish strong working relationships with Sales Leadership, Finance, Services, Marketing, Support, & other teams to achieve above objectives without constant management involvement

* 2-4 years’ experience, previous roles as a consultant, business analyst, or finance analyst OR voracious appetite to learn and develop those skills * Ability to learn Salesforce.com and other supporting tools, and apply them to all aspects of the role. * Good problem solving and analytical skills, including experience with complex data structures and models * Aptitude for Microsoft Office, particularly Excel and Word. Knowledge of business intelligence tools such as Insight Squared a plus. * Ability to develop thought leadership, present rigorous analysis and insights with clarity and confidence * Good customer relationship skills, and ability to multi-task as required * Can-do attitude willing to lead by example, do whatever it takes to succeed, and shift focus across multiple dimensions of the organization as needed