Business Partnerships Operations Associate

GlobalGiving - the first global charitable crowdfunding platform - exists so that nonprofits from Afghanistan to Zimbabwe (and 150+ countries in between) can access the tools, training, and funding they need to be more effective and drive positive change. Donors of all shapes and sizes can give to these nonprofits, including companies with which we co-develop and implement corporate social responsibility programs such as cause marketing, grantmaking, and employee engagement initiatives.

If you think companies can be a force for good, and believe that helping them do so is a powerful way to address some of the world's most intractable problems, and you have operational/analytical skills and experience, this might be a job for you. We're looking to add someone to our Business Partnerships ("BD") team, a small but mighty group of individuals with a strong commitment to GlobalGiving's mission. The person who fills this position will work with partnership managers and handle operational support for amazing corporate partners like Nike, Ford Motor Company Fund, Discovery Communications and more. Are you good with people? Good at solving problems? The BP Ops Associate serves as the liaison between the Business Development and Operations/Systems teams on process, data management, and tool creation. This person in this position will also work closely with our Operations team on finance and reporting, and with our Partner Services Team ("PST"), which vets nonprofit organizations for inclusion on GlobalGiving.org and in specific corporate programs. The top candidate will engage with external and internal customers fluidly, achieve alignment across varied and complex priorities, help analyze and uncover insights for deepening market and customer-specific offerings, and design and implement solutions to increase the team's effectiveness.

* Develop and continually enhance reporting templates (e.g. impact, donation, gift card redemption reports), and create regular and ad hoc reports using Salesforce, MySQL, Excel, PowerPoint, Publisher and other tools * Ensure all invoicing and disbursement requests are completed accurately on an ongoing basis.Contribute to internal strategic analysis of business performance in collaboration with Business Intelligence, Partner Services, and other Operations team members * Understand GlobalGiving data infrastructure, opportunities, and limitations, and translate corporate partner and in-house data requests into digestible, thoughtful materials for partners * Ensure that consistent, accurate, and organized records of corporate partners and their activity exist in GlobalGiving databases (mainly Salesforce.com) and systems * Facilitate (and create as required) and monitor BD partners' invoices, reporting, and disbursement requests in service of cultivating and growing partner relationships * Coordinate reporting with various GlobalGiving API users/channel partners to ensure accurate data is received and processed in a timely manner each month * Develop new, or improve existing, business processes to enhance the team's efficiency and effectiveness, with emphasis on processes that interface with colleagues who do business intelligence, vetting, grantmaking, and financial operations. * Identify and scope small-scale, impactful improvements to internal systems and provide clear documentation to guide execution of improvements

* 1-3 years experience and Bachelor's degree or equivalent work experience in finance, business analytics, economics, philanthropy administration, or related fields * Demonstrated advanced aptitude with Microsoft Office, especially Excel, and other reporting and database/analytical tools including MySQL * Excellent written, oral and interpersonal communication skills; strong organizational and time management skills * Ability to multi-task under a deadline with great productivity and attention to detail * Comfort and enthusiasm about working in an entrepreneurial and fast-paced environment and with a diverse and high-energy team * Capacity to work well in teams, collaborate, and gain alignment horizontally and vertically within the organization * Ability to work autonomously with minimal management oversight and be comfortable taking initiative and managing his/her time effectively * Strong process orientation and ability to problem-solve * Commitment to the GlobalGiving mission and core values, plus a sense of humor, and a love of music and good food