Senior Product Manager

Betterment

(New York, New York)
Full Time
Job Posting Details
About Betterment
Betterment is a smart automated investing service that provides optimized investment returns for individual, IRA, ROTH IRA, and rollover 401(k) accounts. Its technology enables users to manage their investments in a customized, diversified portfolio. Charging a management fee of 0.25%, the company’s mobile app enables users to access, view, share, and review their portfolio’s activities as well as deposit and withdraw money from anywhere, anytime.
Summary
You have a proven track record of product delivery as a product manager and are passionate about growing the Betterment customer base, developing an easy and streamlined signup and onboarding experience and creating strategies to engage mobile customers. You are analytical by nature and experienced in iterating your way to the best customer experience. You are an expert communicator: someone who can explain complex requirements to engineers, and, in the next moment, work to define the product strategy and roadmap. It’s a good day when you get to write some requirements, whiteboard with design, investigate a conversion funnel, or strategize a launch with marketing.
Responsibilities
* Own and manage all aspects of a product area at Betterment, including brand new initiatives, enhancements and maintenance for existing features * Define, prioritize, and communicate a forward-looking vision to drive customer signups and key metrics in the early stages of the customer lifecycle * Manage and define detailed product requirements, ensuring that the product meets customers needs, growth goals and adoption targets * Partner with the engineering and data teams to design well thought out tests which creatively optimize the funnel or help understand which version of a feature delivers the best outcome * Develop a deep understanding of the competitive environment, our customers, and key product metrics that help determine the right set of features to drive engagement and usage * Partner with our investing, design, engineering, and marketing teams to craft and launch beautiful, easy-to-use features that solve customer problems and evaluate product success
Ideal Candidate
* 4+ years of product management experience for a web or mobile product, ideally focused on customer acquisition and onboarding for a high growth company * 1+ years of experience managing others * Experience and comfort working with data and leveraging data to help drive decisions * Excellent communication skills, both written and verbal * Great organizational skills, extra attention to detail * Proven track record of success in launching and iterating consumer products * Strong balance of both analytical and creative thinking * Passion for creating delightful customer experiences * Ability to learn quickly * Interest in working in a fast-paced, startup environment

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