Retail Sales Representative / Customer Service

The Berman Auto Group is the premiere Illinois New and Used car dealer, offering you New cars and trucks in the Chicago Automotive market. High quality used cars and trucks for sale from top manufacturers such as Nissan, Subaru and Infiniti. The Berman Auto Group consists of Star Nissan in Niles, Mid City Nissan, Mid City Subaru and Infiniti of Chicago all located in the Chicago land area and our newest addition in Merrillville Indiana, Berman's Infiniti of Merrillville.

* Greet and guide customer as they appear on the lot to proceed into the sales process. * Assist the customers to find a vehicle that meets their needs by using the current inventory sheets * Enhance the sales process by demonstrating the vehicles features on the lot * Assist customers in the completion of their sales applications * Assist management to increase sales by inspecting the lot’s vehicles daily reporting any problems to the General Manager * Assist management in ensuring the lot is merchandised correctly to maximize sales

* Enthusiastic with high energy throughout the sales workday * Outgoing and friendly personality, especially while handling objections * Quality customer service skills and sales track record * Strong interpersonal and communications skills one-on-one and over the phone * Persuasive and able to overcome customer objections during the sales process * Proficient in basic business math including percentages * Capable of learning and using basic Microsoft Office, accounting software, and proprietary sales programs * Persistent, competitive and good work ethic * Focuses on the customer’s needs to enhance dealership and personal sales * Assist in cleaning and washing vehicles