Express Store Clerk

Founded in 1888, Young’s Market Company is the premier distributor of fine wine and spirits in the western United States. We are proud to represent industry-leading brands and supplier partners, supported by our Best in Class team of wine and spirits professionals.

Express Clerk will be responsible for point of sale transactions, greeting customers, offering product information, and providing educated answers to customer questions. Clerk will also be expected to maintain store appearance, and be able to perform opening and closing duties.

* Ensure that each customer receives outstanding customer service by providing a welcoming helpful environment which includes greeting and acknowledging every customer, exchanging names, maintaining outstanding standards, demonstrating solid product knowledge and meeting all other components of company’s customer service guidelines. * Meet or exceed sales goals/quotas and objectives. * Ensure appropriate merchandise stock levels, merchandise presentations, and signage is current and displayed properly. * Responsible for a clean store that includes fixtures, shelves, baskets, desks, tasting bar, register counters, kitchen, conference room, backroom, bathroom and floor according to company policy. * Document return of damaged, breakage and spoilage, or discontinued products. * Operate the cash register, accept payment, make change, provide receipts, perform end of day process and daily reconciliation. * Adhere to company procedures for cash handling, inbound & transfer of products, invoicing, will calls & samples, and security & safety. * Communicate effectively with Express Store Manager and peers. * Perform retail duties including but not limited to merchandise, physical inventory, unloading truck shipments, verifying orders are correct, stocking shelves with product, and general office tasks. * Prepare daily sales and weekly inventory reports

**Communication Skills:** * This position requires the ability to read and interpret documents such as invoices, credit memos, statements, email communications, safety rules, operating and maintenance instructions, and procedure manuals. This position also requires the ability to write routine reports and correspondence. This position further requires the ability to speak effectively before managers, customers or employees of the organization. **Mathematical Skills:** * This position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position also requires the ability to compute rate, ratio, and percent and to draw and interpret bar graphs. **Reasoning Ability:** * This position requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations. **Certificates, Licenses, Registrations:** * Must possess valid California State driver’s license, reliable vehicle and clean DMV record. **Skills/Abilities:** * Excellent communication, negotiation and objection handling skills. * Ability to work with management, colleagues and customers throughout the business and industry at every level. * Must be 21 years of age. * Ability to lift without restrictions. **Job Specific Competencies:** * **Sales Tasks & Activities (TSA100):** Knowledge of processes, tools, techniques and theory behind selling the organization’s products or services. * **Knowledge of Customers & Sales Channels (TSA300):** Knowledge of and ability to coordinate multiple and diverse options for selling the organization’s products and services. Knowledge of and ability to utilize customer profile and information. * **Knowledge of Product Line (TSA500):** Knowledge of specific products and associated development process and strategy.