Enterprise Account Director

Belly is the leading loyalty platform in the country. With thousands of merchants and millions of members, Belly revolutionizes traditional loyalty concepts and works with each business to design a customized, unique rewards suite their customers actually want. Using a tablet and single card or iPhone or Android app, Belly unlocks new opportunities for customer engagement and digital advocacy.

You've supported Fortune 500 organizations (and/or agencies), cultivated relationships with senior executives, and are a master at relationship management. Reporting directly to the SVP of Enterprise, this role is responsible for the day to day management of some of Belly’s Top Enterprise Accounts, including 7-Eleven.

* Manage day-to-day operations of enterprise relationships, overseeing deliverables from cross-functional teams * Work closely with marketing to plan dynamic campaigns that drive in-store traffic and sales for clients * Collaborate with analytics and operations teams to ensure flawless execution of programs * Conduct appropriate meetings with clients, organize quarterly/semi-annual client summits with all relevant departments, and keep everyone up to date with all relevant data, results, challenges and opportunities * Monitor metrics regularly, identifying areas for process improvement and design solutions that drive client success * Provide insights and feedback to both sales and executive teams on client performance and future needs * Diligently manage projects and timelines related to 7-Eleven and other top accounts * Work with Enterprise Merchant Success Team, to ascertain that agreed service levels with the client are met * Work with Enterprise Sales teams to coordinate the overall business relationship of the designated accounts

**Skills**: * Be a positive influence, always driving for results and impact, while having fun! * Relationship oriented, ensure clients’ demands to be satisfied * Possess outstanding interpersonal skills and social intelligence, especially over the phone * Be a hyper-organized self-starter with a positive, solution-oriented attitude * Be flexible and excited about adapting to new situations, responsibilities, and an ever-changing startup environment **Experience:** 5+ years of relevant Account Management experience, agency experience a plus