Business Systems Analyst II

Assurant, Inc. helps people protect what matters most to them. We provide specialty protection products and related services to safeguard against risks. With a strong commitment to service, sophisticated technology and an array of flexible tools, we build solutions to meet customers’ needs.

The Business Systems Analyst II is responsible for managing client implementations/enhancements projects as well as non-client-related projects with the goal of building new or enhancing existing data/system capabilities for the business.

New Client Implementations, Existing Client Requests/ Enhancements and System Support Project (80%)

• Manage Client Implementation process from initiation to post production warranty period:
• Manage the overall system integration process between new clients and Assurant Solutions
• Understand the core business objectives for both the client and Assurant Solutions during the implementation process.
• Interact with clients when necessary to design a mutually acceptable solutions
• Drive client implementation discussions
• Manage SDLC BA/PM deliverables including, but not limited to; scope, business requirements, system requirements, test strategy, test cases, issues log, overall UAT testing process, training, and delivery.
• Ensure proper operational support transition to impacted business teams after implementation.
• Report status of implementations on a regular basis
• Define client data standards and ensure that they are met for new implementations including accounting, Actuarial, SOX, etc. requirements.
• Understand the goals of the business, implementation process, structure and configuration capabilities of the systems, involved into project implementation, etc.

Process & System Improvements (20%)

• Research and deliver ongoing process improvements to the business and system processes, data standards, and documentation:
• Identify inefficiencies in process and recommend/implement process improvements
• Anticipate internal and external customers' needs and recommend/implement system enhancements to address those needs
• In cooperation with other departments, improve the implementation speed-to-market

Basic Qualifications:

• High School Diploma or GED required
• 3-year experience in defining business and technical requirements

Other Qualifications:

• Ability to transform business needs into business and technical requirements
• Excellent oral, written, and presentation skills to effectively communicate technical information to all levels of internal and external personnel
• Ability to work within tight time constraints on low to moderate risk, low to moderately complex projects
• Ability to collect, organize and process complex data and information from multiple sources, verify its accuracy, and effectively develop alternatives and logical relationships
• Ability to plan daily work activities in effective way to maintain a high level of personal productivity
• Ability to think conceptually and innovatively
• Ability to deal with ambiguity and the corresponding ability to quickly provide sound decisions and recommendations with less than complete information
• Working knowledge of MS Word, Excel, Visio, and Access

Preferred Qualifications:

• Bachelor's degree with an emphasis on Computer Science, Engineering, Mathematics, or Statistics
• Knowledge of VSC processes (actuarial, financial, reporting, claims, etc.)
• Experience in the technical project implementation *Knowledge of data models and query tools
• Ability to Write SQl to pull data to assist the analysis efforts
• Knowledge of Agile Process and UML