Business Analyst I

Ambit Energy provides electricity and natural gas services in deregulated markets across the United States, primarily marketed through a direct sales channel of more than 400,000 Independent Consultants.

* Responsible for supporting 1-2 business units. * Act as a liaison between the internal business organization, development team / testing teams & senior management * Effectively maintains a positive attitude and eagerness to make a difference * Quickly understands business issues and data challenges for the team and industry * Clear leader identifying team’s strengths and challenges to suggest areas of improvement in methodology & procedural changes * Work with the team to continuously improve analyst processes & adherence to consistent expectations * Handle both strategic and tactical projects that encompass requirements elicitation, system / screen design, user / functional requirements documentation & post production defect tracking * Review and edit requirements, specifications, business processes and recommendations related to proposed solutions * Manage time & set priorities / deadlines appropriately & perform management escalations * Adequately engages in and manages multiple initiatives * Take initiative in a leadership role to work independently with users to define concepts and set expectations under direction of project managers * Drive and challenge business units on their assumptions of how they will successfully execute their plans * Plays a key role in User Acceptance Testing efforts: provides acceptance criteria, use cases, and assists with business expectations & questions * Ability to run SQL queries to get data for analysis on project related initiatives. * Collaborates effectively with PM to report on issues and conflicts that impact time, cost, scope, quality, and risk with possible mitigation strategies. * Successfully practices Ambit core values. * Continuous sharpening of BA skills (both self & team) by researching and bringing learning opportunities to sharpen our craft * Appropriately expresses stakeholders verbatim desires and/or current projects needs using a combination of textual formats, visual data/processing modeling, diagrams, and metrics with limited assistance. * Full time physical attendance is an essential element of the job * Success in the following job competencies: * Analysis and Facilitation skills * Excellent written and verbal communication skills up to but not limited to: facilitation in meetings, emails, user stories, in person conversations, meeting notes, and presentation skills * Customer Centric Focus and Relationship Building * Elicitation of Business Requirements * Champion for Change * Information and Technology Proficiency * Leadership mind set * Effective Problem Solving and Decision Making skills * Adaptability & Flexibility * Strong analytical, organizational & time management skills * Self-motivated * Quick absorption of new information & new domains * Team player – ability to work well within a team – accept and provide constructive criticism for team building and improving team functionality * Must work effectively in a dynamic environment * Building business knowledge to become a SME

**Required Skills** * Understanding of Agile Software Development Life Cycle Methodology * Bachelor's degree or equivalent work related experience in a BA role * 1-2 years prior analyst experience * Independently manage small to medium sized projects * 1-2 years of experience in gathering explicit business requirements using interviews, document analysis, requirement focus groups, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. * Capable of conducting self-directed research with minimal assistance in order to fill in any gaps in the requirements or feature requests made by business * Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. * Independently facilitate with multiple teams and their agendas to come to a joint acceptance of desired project direction * Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish between user wants and true needs. * Can successfully deliver the following artifacts as needed: functional requirements, business requirements, use cases, GUI, screen and interface designs using standard templates and layouts with minimal assistance or guidance. * Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements using natural language. * Excellent verbal and written communication skills and the ability to interact professionally with diverse groups and various levels of management (i.e. executives, managers, and subject matter experts) **Additional Qualifications a Plus** * Energy Industry Experience * Training Experience * QA Experience * Development Knowledge a plus * Working knowledge of data and project tracking system * 1+ years of Project coordinator experience a plus