* 7+ years of experience in a Business Analyst or Process Engineering role.
* Prior experience in utilizing tools to capture user stories, requirements, etc. is required.
* Experience managing project plans, key milestones, issues and change control process for assigned projects.
Write detailed requirements, user stories, etc. based on analysis and guidance from organizational business/ product owners (e.g., Real Estate, Sales, Operations, Legal, Finance, HR and IT, etc.) and technical teams.
* Develop strong communication flow between all areas as it relates to ongoing projects.
* Assist with QA testing to ensure delivery is to specifications as required.
* Outstanding negotiation, facilitation, and consensus building skills.
* Possess and utilize excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
* Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
* Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Project Charter, Process Flows, Functional requirements/BusinessRequirements, Use Cases, GUI, Screen and Interface designs).
* Document requirements; define scope and objectives as a result of interaction with business owners and technical teams.
* Utilize knowledge of company technology and business processes to identify opportunities to further leverage the technology within the business.
* Consult with business units to perform analysis to create business cases for medium risk projects.
* Own the business requirements and verification process.
* Develop and solicit approval of SDLC documentation, and act as the subject matter expert for business partners on SDLC process.
* Participate in the development and management of project plans related to the application development initiatives.
* Manage project implementations and change control process for assigned projects.
* Review requirements, specifications, test documentation, implementation, support, training and maintenance plans to ensure they are in line with business objectives.
* Aid in the remediation of defects encountered during QA and/or UAT testing.
* Primary contact for researching root-cause and facilitating resolution of production errors.
* Experience with Lean Six Sigma is preferred
* Certifications such as PMP, PMI-PBA, CBAP or CCBA is preferred
**Critical Competencies for Success**
* Do’er:
* You do what you love!
* Credibility is earned at WeWork through execution and getting things done.
* You are able to get into the details and deliver results under highest expectations on time and quality.
* Be ready to get hands-on with all aspects of the daily needs. The buck stops with you.
* Pragmatism and outcomes orientation are valued and lead to wins.
* Exceptional organizational and multi-tasking skills.
* Thrive in a fast-paced environment.
* Solution-centric:
* Have the flexibility to think outside on the "box".
* We don't do everything the traditional way, and are always looking to innovate and push the envelope.
* Ability to foresee and identify needs of the team.
* Takes an innovator and creator’s approach to any issues that may arises.
* Collaborator:
* There is no room for “I” at WeWork. Every role and individual is in the organization to serve We.
* Builds trust across the organization by being a good listener and inclusively soliciting input.
* You open to new and innovative solutions.
* You must present well, and communicate clearly and effectively to upper management and internal departments.
* Also willing to adjust course when appropriate new ideas or objections are raised.
* You love working with people!