Senior Analyst

Full Time
Job Posting Details
About Liberty Home Equity Solutions, Inc
Liberty Home Equity Solutions, Inc. (Liberty) is one of the nation’s largest and most experienced lenders of Home Equity Conversion Mortgages (HECM), also known as reverse mortgages. For nearly a decade, we’ve delivered education, home equity solutions, and personal care to over 35,000 senior homeowners and 1,000 wholesale partners. Let us show you how home equity solutions from Liberty may help you build a better future and achieve the financial independence you deserve
Summary
Liberty Home Equity Solutions, Inc., a wholly owned subsidiary of Ocwen Financial, is one of the nation’s largest reverse mortgage lenders. Headquartered in Rancho Cordova, CA (near Sacramento), Liberty has provided home equity financing for homeowners, mortgage bankers and financial professionals since 2003 and is poised for significant growth in the years ahead as part of a Fortune 1000 mortgage company. At Liberty, we are passionate about changing the lives of customers and helping our employees succeed in a fast-faced, entrepreneurial culture that promotes teamwork, innovation and success. Join Liberty today to be part of one of the fastest-growing companies in the reverse mortgage industry. We are currently seeking a Senior Business Systems Analyst to join the Home Equity Access business unit in Rancho Cordova, CA. The Senior Business Systems Analyst will be responsible for working directly with business users and translating high-level business requirements into functional specifications for multiple software applications. This person should become an expert in the business’s processes and the systems that are used, and will play a significant role in the definition of specifications for new systems functionality. This job requires someone with a background in the mortgage industry, a solid understanding of various technology platforms, good analytical and troubleshooting skills, superior communication skills and the ability to learn quickly. If you love solve complex business problems with the help of technology, this might be the job for you.
Responsibilities
- Review, analyze, and evaluate business systems and user needs - Collect and document user and business requirements using a variety of methods including user interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, task and workflow analysis - Assist the business in determining which processes can and should be automated; lead the prioritization of system enhancement requests with business and IT management - Collaborate with developers and subject matter experts to establish the technical vision and to analyze the various tradeoffs in designing a proper solution - Document functional designs and provide input to software development team on new functionality; provide human factor and usable recommendations for software/web applications - Create test scenarios and execute tests on software (as needed) to confirm fixes and/or new application functionality; coordinate with business users on user acceptance testing for new software releases - Work directly with business users to troubleshoot and resolve issues with the business software (as needed) - Escalate to and work with internal software engineering team to resolve complex support issues - Contribute to knowledgebase articles to address frequently asked questions and best practices for loan origination our other reverse mortgage business applications - Perform all other duties as assigned
Ideal Candidate
**Minimum Qualifications:** - Bachelor’s Degree in an analytical field such as Engineering, Math, Physics, Accounting, Finance, Computer Science, or Information Technology - At least three years experience working with forward or reverse mortgage industry, ideally around the processing, underwriting, funding and closing of residential home loans - At least five years experience as a business systems analyst or relevant work experience - At least five years experience translating user requests into business requirements and to play a significant role in the functional design of new system functionality - At least five years experience working with relational databases (Oracle, SQL Server, etc), client-server and web-based application concepts - At least five years experience using tools such as Microsoft Word, Visio and Excel in documenting requirements and functional specifications - At least five years experience applying software development methodologies **Preferred Qualifications:** - Master’s degree or higher in an analytical filed such as Engineering, Math, Physics, Accounting, Finance, Computer Science, or Information Technology - MBA from a top tier school will be a plus - At least three years’ prior analytical experience in a mortgage operations center, preferably with processing experience - Formal certification in BA such as CCBA, CBAP or PMI-PBA a plus.
Compensation and Working Conditions

Working Conditions

Business Systems

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