Agency Process Associate

The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993. Allstate offers car insurance, home, property, condo and renters insurance, plus insurance for recreational vehicles like motorcycles, boats and more.

This is a great opportunity to use your training/facilitation skills with our Allstate Agents. The Agency Process Associate (APA) is accountable for the delivery and implementation of basic agency office processes, application installation relative to technology utilization, and other on-boarding and agency development sales process needs for new and existing Exclusive Agency owners and Unlicensed/Licensed Sales Professionals (LSPs) to help drive business results. A primary focus of the APA role is also to provide virtual and/or in person support for new agencies during their first 18 months with Allstate.

* Provides a consistent on boarding and development experience for Exclusive Agency (EA) owners with implementation of basic agency office processes and application installation relative to technology utilization. * Assists EA owners with the implementation of consistent business processes and tactics to help drive business results; supports prescribed processes from the Company (e.g. Agency Process Library). * Supports Exclusive Agency owners and LSPs to drive improved business results, including the measurement of results and follow-up of process implementations. * Builds and maintains best practices for the successful operation of Exclusive Agency owners and leverages opportunities to share knowledge/best practices across agencies, Field Sales Leader’s (FSL), and regional staff. * Maintains accurate and timely records of agency support activities by journaling and using appropriate tracking tools. (e.g. Salesforce) * Reinforces education with Exclusive Agency owners and LSPs; and/or develops and facilitates education classes, workshops and seminars, as appropriate, and as identified through conversations with agencies. * Implements processes by working with Exclusive Agency owners and LSPs through process reviews and observation, and providing advice, tips, suggestions for improvement. * Maintains accurate and timely records of agency support activities by journaling and using appropriate tracking tools. (e.g. Salesforce) * Reinforces education with Exclusive Agency owners and LSPs; and/or develops and facilitates education classes, workshops and seminars, as appropriate, and as identified through conversations with agencies. * Maintains proactive working relationship with Exclusive Agency owners, including follow-up process reviews and periodic assessments. * Takes personal responsibility for ongoing personal growth and professional development by identifying and acting on appropriate training and development opportunities.

* 1-3 years sales management, education, training and development, or agency support experience in Property & Casualty and Financial Services. * Prior sales leadership, recruiting, agency establishment (onboarding) and agency development experience. * 4 year college degree. * Experience using Microsoft Office products. * Knowledge of Property & Casualty and Financial Service products. * Familiarity with Property & Casualty and Financial Service industry, including competitors and trends. * Possesses process development and implementation skills. * Knowledge of process installation, education techniques and other sales processes. * Ability to articulate, assemble and deliver information. * Strong communication skills – Includes presentation, business writing, negotiation, motivation and relationship management. * Problem solving – Uses judgment by applying broad knowledge and experience when addressing complex issues. * Talent management – Fosters an environment that provides learning opportunities and support. * Planning and organizational skills – Can engage resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently. * Ability to accommodate overnight travel. * Ability to manage corporate expenses accurately and timely * Property & Casualty and Life & Health licenses as appropriate for the state (can be attained through development once in the role within the first 90 days and Industry certifications (preferred)