Manager of Channel Sales

IntelePeer is a leading provider of on-demand, cloud-based communications services that deliver high-quality HD voice, HD video and unified communications for businesses and contact centers.

As a key member of our national Sales Team, the Manager, Channel Sales will be a top performing Channel Representative responsible for recruiting, onboarding, and managing an assigned account base of indirect sales Partners who sell new and existing products and services to business clients. S/he will focus on growing the IntelePeer relationship with high tech solution providers in the indirect channel space, supporting our channel programs and driving revenue growth.

• Create new Partner relationships via partner recruitment activities driven by inbound and outbound campaigns
• Manage contracting process for new Partner relationships
• Partner Training and Onboarding
  • Coordinate and deliver training and onboarding programs for Partners to ensure sales readiness for company products and processes; for example, order processes, product training, and IntelePeer Partner portal usage
  • Coordinate and deliver training updates for Partners on new product offerings and related processes
• Identify, establish, penetrate, and strengthen key alliances in the telecommunications and technology community to position the company for new sales opportunities
• Strengthen relationships with Partners, ensuring a positive Partner experience
• Support the success of the assigned regions by developing productive partnerships
• Facilitate funnel development via day–to-day activities, including preparation of customer presentations and price quotes
• Champion Partner needs and coordinate with internal groups (sales engineering, product, etc.) during the sales process
• Support event planning activities, including participation level, agenda, required attendees, content to be delivered, marketing collateral requirements, and scheduling key meetings
• Participate in industry events where IntelePeer has a presence
• Accurately forecast Sales & Revenue expectations as a result of activities
• Provide timely, detailed and accurate reporting to internal and external audiences (forecasts, prospects, funnels, schedules, expense reports, etc.)
• Other duties as assigned

Education:

• Bachelor’s degree in related field highly preferred

Expertise & Experience:

• 2+ years’ experience in channel management
• 5+ years’ experience in the Telecommunications Industry influencing Unified Cloud Communications customer buying behaviors and trends highly preferable
• Demonstrated track record of success:
  • Meeting and exceeding sales and revenue growth targets
  • Interacting with customers at all organizational levels
  • Managing RFP responses
  • Negotiating and closing deals
  • Establishing and managing customer expectations
  • Influencing and collaborating across organizational boundaries
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and customer relationship management (CRM) software (SalesForce preferred)

Competencies:

• Superior verbal and written communication skills
• Astute interpersonal relationship management
• Positive, professional attitude
• Quality- and customer-service driven to consistently delight customers
• Strong initiative, self-motivated, proactive, and resourceful
• Utilizes strong organizational and prioritization skills
• Team player who is willing to go above and beyond to help others
• Willing and able to accommodate periodic travel