Senior Sales Engineer

Zebra Technologies

(Lincolnshire, Illinois)
Full Time
Job Posting Details
About Zebra Technologies
Zebra builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice. Zebra’s extensive portfolio of solutions give real-time visibility into everything from products and physical assets to people, providing very precise operational data not only about where things are, but what condition they are in.
Summary
The Pre Sales Engineer Organization provides Pre-Sale technical support to the sales team and end user customers, primarily engaged in all facets of Pre sales technical engagements, ranging from demonstrations, proof of concepts, lab and pilot test implementations, Request for proposal (RFP) responses & Pre-Implementation troubleshooting. Senior Sales Engineer is a technical pre-sales engineer who combines technical knowledge with sales skills and vertical expertise. Responsible for defining and/or designing technical requirements and recommending appropriate technical solutions that support the achievement of Zebra Technologies sales goals. Candidate will be expected to have a deep knowledge of industry standard technologies, vertical markets and/or Zebra products (mobile computing, software development, security, wired/wireless networking, printers and supplies) Candidate will develop relationships with sales team, internal engineering, and key technical customer contacts in order to leverage these resources to Zebra’s advantage This position will lead in the development and execution of a technology strategy for assigned accounts or territory. It represents and communicates the technical elements of solutions to customers and/or partners. Strong communications, business/marketing, financial, and computer skills required. Some travel will be required.
Responsibilities
* Lead pre-sale technical sales efforts on a variety of Zebra products to large Enterprise customers. Opportunity to lead a technical team including Sales, System Integrators, Product Engineers, Program Managers and Business Partners to implement enterprise and printing solutions. * Measured on achieving team sales goal. * Lead the coordination of technical sales activities related to perspective accounts, partners and/or territory * Set-up and lead solution demonstrations for customers and partners. * Lead technical presentations for customers, partners, prospects and internal Zebra teams * Provides input to local policies and practices * Acts as a resource to customers based on intimate knowledge of relevant industries and needs * Solve complex problems which may require unique solutions (e.g unique applications of existing technologies) that are used across the business in similar situations * Leads problem resolution, identifies appropriate resources, pro actively develops contingency plans * Attend technical, product and sales training as required * Develop an understanding of relevant competitive solutions, products and services * Act as a mentor to less experienced team members
Ideal Candidate
* Uses in depth knowledge of customers business to position Zebra solutions effectively versus competition * In-depth knowledge and strong operating experience in at least one of the following area’s of specialization: Software (OS and application) development, RFID, Mobile Computing (MC), Advanced Data Capture (ADC), Mobility Software applications (including tools and OS’s), Wide Area Network (WAN & WWAN) Technologies, wired and wireless networking technologies (includes routing and routed protocols and RF WLAN technologies), RF and network security, Voice over IP (VOIP) and Printing Solutions. * Experience of relevant enterprise mobility solutions, product line specifications, performance criteria, applications and printing solutions. * Competitive knowledge (in area(s) of specialization) including solutions, technology and product offerings. Understands and is conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats. * Ability to develop and/or install software in an Android OS, Apple iOS, Microsoft WinMobile/CE, web applications including HTML 5 and effectively diagnose systems (and above) level issues. * Understands and can solve problems of advanced complexity (e.g. verifying technical compatibility and integration requirements) at the customer\partner level * Understands Enterprise, SPG, SMB, Service Provider and/or equivalent business models. * Ability to project manage and a knowledge of resource tracking. * Expertise in software and/or hardware, testing, implementation and troubleshooting. * Minimum of three industry and/or product certifications required * Excellent written and verbal communication skills, good listening and presentation skills. * Must be able to effectively coordinate across various groups and functional teams both inside and outside of the business. * Ability to work effectively, add value as a team member and assume a technology leadership role for the team. * Must be able to coordinate across various groups and functional teams. * Ability to perform tasks with minimal supervision. * Demonstrate ability to implement, drive and track projects. * Demonstrate technical knowledge and consultative pre-sales skills through communications and presentation delivery to prospects, customers and partners. * Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships * Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and techniqu

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