SR. BUSINESS SYSTEMS ANALYST

It would be an oversimplification to say that back in 2005 we saw a future need in the marketplace for high-tech consulting services and then simply set out to fill it. In truth, the need was already there, and while existing players were filling it, they weren’t adequately meeting the needs of both employers and employees. For today’s thriving tech businesses, they need ongoing help finding and hiring people with the right skills. But more than that, they require broader, programmatic support.

Provide leadership in gathering, clarifying, & documenting requirements for application projects, service and support requests.

* Provide business systems analysis leadership and guidance for the Sales systems. * Perform analysis and design on application projects / enhancement requests. Actively work with customers to analyze business needs, gather and document business and system requirements * Perform As-Is business process analysis and develop creative, best in class To-Be processes * Facilitate IT work estimates * Document use cases/functional designs and closely interact w/ developers and Quality Assurance * Support the test team for test planning, execution and user testing * See the solution through to implementation and final user signoff * Facilitate meetings and document outcome * Perform technical consulting and user training when necessary * Troubleshoot application problems and propose optimal resolutions * Responsible for optimization of system applications * Understand IT processes and work within designated guidelines * Provide best practices and application knowledge mentorship * Provide technical expertise and QA services to solve business needs including written detailed functional and technical specifications.

* Excellent interpersonal, verbal, and written communication skills * Ability to work with customers, understand their business practices and manage their expectations * Ability to analyze and document business and system processes * Experience writing Use Cases and Functional Designs * Ability to plan and perform testing, including documenting test conditions, expected results, and test validation * Ability to multitask and handle ambiguity * Ability to take charge and lead tasks to completion * Ability to work in a team environment * Bachelor degree (required) in Information Technology field (a plus) * 5+ years of progressively responsible systems analysis experience or, equivalent work experience * Thorough understanding of the Application Development Life Cycle and the ability to lead efforts in implementing life cycle practices * Familiarity with the IBM Rational tool set * Experience with IMS, DB2 and SQL