Account Executive

XPO Logistics

(Scottsdale, Arizona)
Full Time Evenings Weekends Travel Required
Job Posting Details
About XPO Logistics

XPO Logistics is a top ten global provider of transportation and logistics solutions.

We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation.

Responsibilities
  • Will put your sales skills to work every day to provide shipping and logistics solutions to customers in your protected sales territory.
  • Will meet daily with customers at their facilities and be a true business partner to them.
  • Will ask questions and solve challenges pertaining to their shipping and receiving needs
  • These businesses will look to you to provide the most cost effective solutions, maximizing time and money and doing so in a safe manner.
  • Will be a customer service and sales champion as they will see you as a resource to ensure that their raw materials, components and finished products arrive and exit their facility in a timely, cost effective and damage free manner.

Description of Essential Job Functions:

  • Ability to utilize ICON / 4D / SPIN Selling techniques at all sales calls that allows for exceptional listening and communication skills
  • Continual and increased knowledge of how to apply time to customer opportunity using 4D / ICON and SPIN Selling models along with SFDC.
  • Planned communication with customers using email, phone and face to face contact depending on the time / opportunity relationship.
  • Develop and maintain relationships with existing customers using email, phone, face to face contact along with lunches and after hours entertainment
  • Ability to develop relationships vertically and horizontally within a customer
  • Maintain and grow share of wallet within existing customers, gain share of wallet from new customers and grow market share within your assigned territory
  • Achieve quotas, excel on the performance management report and maximize bonus payments
  • Negotiate contracts and pricing with customers based on the ICON model.
  • Collaborate with drivers sales representatives and customer service representatives to network with customers to increase territory and customer knowledge while growing market share
  • Collaborate with service center personnel to resolve customer issues
  • Involve service centers managers, supervisors, directors of sales and operations to network within the customer and XPO Logistics
  • Properly use SFDC and expense reports
  • Perform other duties as assigned
Ideal Candidate
  • Two years of direct Business to Business selling experience in an organization that has sales training programs
  • Bachelors degree or the equivalent skills and/or work experience
  • Training or experience using Business to Business negotiating skills such as ICON or Harvard Business Study based negotiating tools desired
  • A working understanding of SPIN Selling or other needs based selling models is strongly recommended
  • Experience working with salesforce.com or other CRM is desired
  • Proven track record of sales success, customer relations
  • Extremely competitive, professional and driven
  • High ability and desire to learn, change and improve
  • Excellent oral and written communication skills, including basic computer skills and familiarity with Microsoft Office products
  • Ability to ask questions, listen carefully and understand customer’s needs and opportunities
  • Effective time management and organization skills.
  • Ability to understand competitor strategies, products and pricing patterns.
  • Able to entertain customers in the evening / weekend once or twice per month or be at an evening / overnight meeting once or twice per year
  • Maintain a valid driver’s licenses.

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Scottsdale, Arizona
Skills Desired
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  • Customer Relations
  • Expense Reports
  • Microsoft Office
  • Performance Management
  • Quotas
  • CRM
  • Salesforce.com
  • Driver's License
  • Business-to-Business (B2B)
  • SPIN Selling
  • Based Selling Models

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