Account Executive
XPO Logistics
(Scottsdale, Arizona)XPO Logistics is a top ten global provider of transportation and logistics solutions.
We provide services for truck brokerage and transportation, less-than-truckload, intermodal, highly-engineered supply chain solutions, contract logistics, last mile, expedite, global forwarding and managed transportation.
- Will put your sales skills to work every day to provide shipping and logistics solutions to customers in your protected sales territory.
- Will meet daily with customers at their facilities and be a true business partner to them.
- Will ask questions and solve challenges pertaining to their shipping and receiving needs
- These businesses will look to you to provide the most cost effective solutions, maximizing time and money and doing so in a safe manner.
- Will be a customer service and sales champion as they will see you as a resource to ensure that their raw materials, components and finished products arrive and exit their facility in a timely, cost effective and damage free manner.
Description of Essential Job Functions:
- Ability to utilize ICON / 4D / SPIN Selling techniques at all sales calls that allows for exceptional listening and communication skills
- Continual and increased knowledge of how to apply time to customer opportunity using 4D / ICON and SPIN Selling models along with SFDC.
- Planned communication with customers using email, phone and face to face contact depending on the time / opportunity relationship.
- Develop and maintain relationships with existing customers using email, phone, face to face contact along with lunches and after hours entertainment
- Ability to develop relationships vertically and horizontally within a customer
- Maintain and grow share of wallet within existing customers, gain share of wallet from new customers and grow market share within your assigned territory
- Achieve quotas, excel on the performance management report and maximize bonus payments
- Negotiate contracts and pricing with customers based on the ICON model.
- Collaborate with drivers sales representatives and customer service representatives to network with customers to increase territory and customer knowledge while growing market share
- Collaborate with service center personnel to resolve customer issues
- Involve service centers managers, supervisors, directors of sales and operations to network within the customer and XPO Logistics
- Properly use SFDC and expense reports
- Perform other duties as assigned
- Two years of direct Business to Business selling experience in an organization that has sales training programs
- Bachelors degree or the equivalent skills and/or work experience
- Training or experience using Business to Business negotiating skills such as ICON or Harvard Business Study based negotiating tools desired
- A working understanding of SPIN Selling or other needs based selling models is strongly recommended
- Experience working with salesforce.com or other CRM is desired
- Proven track record of sales success, customer relations
- Extremely competitive, professional and driven
- High ability and desire to learn, change and improve
- Excellent oral and written communication skills, including basic computer skills and familiarity with Microsoft Office products
- Ability to ask questions, listen carefully and understand customer’s needs and opportunities
- Effective time management and organization skills.
- Ability to understand competitor strategies, products and pricing patterns.
- Able to entertain customers in the evening / weekend once or twice per month or be at an evening / overnight meeting once or twice per year
- Maintain a valid driver’s licenses.
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