TeleTech
Outsourcing/Offshoring
Englewood, Colorado
Public Corporation
Our Company
Our company was founded more than three decades ago on one guiding principle: Customer relationships built on trust and simplicity deliver lasting value for everyone. In other words, happy customers equal happy companies. Building those relationships across every channel, every interaction, every day – that’s not so simple. The always on, multichannel world in which we live creates challenges for companies and customers alike. Companies, trying to adapt to a new world of connectivity, are faced with disconnected technology systems, data silos, outdated processes and rising costs. Customers, increasingly empowered by technology, demand a better experience in exchange for their loyalty. The result is a disconnect that is costing brands billions and pushing customers away. We have built our business to re-establish the crucial relationship between brands and consumers. We call it customer engagement, and it empowers a company to think beyond the tactics of one-off interactions toward a strategy of long-term relationship building and growth. We’ve leveraged our deep customer experience to provide a comprehensive suite of services that enable a company to delight its customers and deliver profitable returns to its shareholders.Skills We're Looking For
Customer Service
Sales
Appointments
Healthcare
Plans
Health Insurance
Insurance License
Insurance
Answering Questions
Assisting Others
Microsoft Word
General Educational Development (GED)
Customer Satisfaction
Problem Resolution
Tracking
Multi-tasking
Creativity
Interpersonal
MS Office
Problem Solving
Troubleshooting
Business Development
Multi-Task
Verbal Communication
Internet Marketing
Collaboration
Computer Platforms
Information Technology
Metrics
Service Orientation
Technical Knowledge
Software
Cisco Certification
Administrative
Lead Generation