Customer Service Representatives

TeleTech is a leading global provider of customer experience, engagement and growth solutions. Founded in 1982, the Company helps its clients acquire, retain and grow profitable customer relationships. Using customer-centric strategy, technology, processes and operations, TeleTech partners with business leadership across marketing, sales and customer care to design and deliver a simple, more human customer experience across every interaction channel.

Being a TeleTech Customer Service Representative will place you in an exciting fast-paced career, where you can go as far as your ambitions can take you. As a customer advocate, you will get to hear the satisfaction from your customer after you've been able to help them get the most out of the products or services that they have availed.

Here at TeleTech, we provide our associates with:

• Competitive pay plus performance-based bonuses
• Career advancement opportunities
• Health insurance
• Tuition reimbursement
• Retirement savings
• Paid training

So join our team of upbeat professionals and enthusiastic Customer Service Representatives who support some of the most successful organizations on the planet! Our team includes more than 40,000 employees in over 18 countries worldwide, handling approximately 3.5 million customer transactions daily. It is people just like YOU that make TeleTech a great place to work at.

In this position, you will…

• Answer queries on products and services from customers of Fortune 500 brands
• Assist customers with how-to’s
• Address and resolve customer concerns to achieve first contact resolution
• Provide excellent customer service

• A high school diploma or GED
• Competency in using MS Windows
• Exceptional communication skills
• Ability to adapt and excel in a fast-paced work environment
• 6 months of customer service experience (preferred)