Director, Business Analysis

Team Focus Insurance Group has been serving the property and casualty insurance industry for seven decades. We trace our roots back to 1946 when MacNeill Group was founded as Frank R. MacNeill and Son.

The Director of Business Analysis leads, manages, and oversees a team of Business Analysts who work closely with our P&C insurance carrier clients to learn about their business needs as it relates to the functionality of our PolicyPort application. The Director of Business Analysis ensures the accurate analysis and documentation of client business requirements to support the development and implementation of a quality, enterprise web-based insurance processing application and solution.

* Develops analytical systems, dissects and structures a wide range of complex business problems, extracts and analyzes data from a variety of sources, utilizes facts/data to derive a conclusion, and constructs presentations that distill complex analytical and technical findings into communications that are intended to inform and influence decisions related to policy, procedure, and business practices. * Manages multiple teams of analysts, developers, project managers, and QA personnel to ensure that software programs function according to user requirements and specifications. Manages multiple resources (internal and external). * Conducts analysis and specification reviews with other departments such as development and QA so that they know how to design develop and test the relevant business cases. * Provides analysis of business requirements and participates in business requirements reviews; assists the Business Analysis team with requirements gathering. * Conducts business requirements reviews with customers and customer advocates in the company. * Participates in daily technical standup meetings and both in customer facing and internal program/project initiation and planning sessions. * Leads team members that develop the PolicyPort and Agent Portal rating, validation and commission tables using SQL and actuarial rating algorithms. Explicitly follows development unit testing and deployment guidelines for same; leads in-take of defect triage to validate if a reported anomaly is a defect. * Collaborates with other stakeholders to define and refine specification templates that facilitate the understanding of “analyzed” and “definition of done” for BA tasks. * Leads process improvement initiatives in the BA department; participates in process and product improvement initiatives across the company. * Communicates effectively both verbally and electronically with both technical and non-technical colleagues. * Trains cross-functional teams from across the company on analysis methodology; business case dissection; and insurance rating and verification development. * Hires, trains and mentors new analysts.

* Bachelor’s degree from a four-year college or university preferably in Risk Management, Insurance, Business, Computer Science, Information Systems or related disciplines. * Eight (8) to ten (10) years of technology and P&C insurance industry experience; or an equivalent combination of education and experience required. * Previous experience leading a team of Business Analysts required. * Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA) preferred. * Previous experience working with a web-based core insurance application preferred. Must have a strong understanding of the SDLC and agile methodologies. * Proficiency with Microsoft Office suite including Outlook, Word and Excel. * Working knowledge of SQL and variable rating algorithms required. * Familiarity with IBM Tools and Products such as WebSphere and DB2 and testing in a Java environment preferred. * Strong ability to effectively communicate both verbally and in writing with peers, clients and management. * Strong customer service-oriented approach, yet be able to articulate and suggest other potential pathways of accomplishing objectives - never be afraid to ask, “what if”. * Excellent organization and time management skills with the ability to multi-task, juggle multiple priorities and function in a flexible environment. Must be flexible and have the ability to work under tight deadlines and be able to deliver completed work on time and with accuracy. * Will require in-state travel to our two office locations.