Business System Analyst

Skillsoft

(Nashua, New Hampshire)
Full Time
Job Posting Details
About Skillsoft
Skillsoft is the global leader in eLearning. We train more professionals than any other company and we are trusted by the world's leading organizations, including 65 percent of the Fortune 500. At Skillsoft, our mission is to build beautiful technology and engaging content. Our 165,000+ courses, videos and books are accessed more than 130 million times every month, in 160 countries and 29 languages. With 100% cloud access, anytime, anywhere.
Summary
As a Business Systems Analyst, the role is to elicit, analyze, specify, validate and track the business needs of project stakeholders. This includes interviewing, gathering and compiling user requirements to convey to development teams throughout the software lifecycle. The Business Systems Analyst is expected to apply proven communication, analytical, and problem-solving skills to support the development process and ensure that project deliverables are met according to specifications. This requires an understanding of the business objectives and deliverables, scheduling resources and the detailed tasks associated with the entire project, from inception to project closure.
Responsibilities
* Acquire in-depth knowledge of the information needs for multiple business areas in order to effectively translate business needs into functional specifications used by internal and external software developers. * Schedule, lead and document interviews with all the stakeholders and document how the project impacts them and what their needs, concerns and impact is for the project to flush out their requirements. Captures risks and concerns during requirements sessions. * Facilitate design meetings and requirements gathering sessions. * Create and fully document high level and very detailed requirements, specifications, business process flows/models and diagrams for current and future state business process. * Document business, technical, security, risk, standards, and other requirements as applicable. * Documents functional and technical specs, including documentation of complex business rules. * Engage business users to participate in testing and data validation efforts. * As needed, perform independent ad hoc data and report validation to confirm desired functionality.
Ideal Candidate
* Bachelor’s degree with 10+ years IT experience; 5 - 8 years business and technical requirements analysis and testing. * Must have experience working with supporting key business units (Finance, Sales, Order Management). * Must have experience working on custom application and/or database projects. * Well-versed in analyzing complex business processes, proposing and explaining multiple solution options, and negotiating a compromise where appropriate. * Excellent analytical and creative problem solving skills with keen attention to detail. * Focused and assertive with strong customer service orientation. * Curious, goal oriented, highly self motivated and directed. * Excellent listening, interpersonal, written, and oral communication skills; Able to effectively lead discussions. * Solid understanding of technology and technological interdependencies. * Experience working in a team-oriented, collaborative environment. * Must know standard MS Office Suite Word, Visio and Excel. * Strong knowledge of relational databases, relational and data warehouse design concepts, and use of SQL for database querying.

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