Payment and Contractual Adjustment Poster

Results Physiotherapy is a manual-therapy based outpatient orthopedic physical therapy organization committed to world-class physical therapy treatments. It is our patient-centered atmosphere, team-oriented environment, and clinical excellence that has promoted our rapid growth of over 100 clinics throughout the Southeast United States.

To ensure correct processing of payment(s) and contractual adjustment(s) are posted to all insurance carriers and patient payments to accounts for both Agilitas and franchise clinics. This role ensures duties are completed accurately and timely while acting as a team player for optimum office flow and excellent patient account care.

* Prepping/Scanning, Posting and balancing of all electronic and lockbox payments for both insurance and patient accounts efficiently, in an organized manner, on a daily basis * Downloading electronic payments (ERAs) from the clearing house to accurately auto post * Apply the over the counter payments to patient accounts when posting insurance payments * Balance daily the payment Batch deposits posted for all clinics * Identify and Report Payer payment & recoupment trends and/or out of network problems with carriers to designated insurance specialist and Billing Manager * Review accounts for overpayments and/or double discount credits – Ensuring financial class is in correct payer group * Work posters portion of download Error reports and forward to appropriate account specialist for review * Utilize patient accounting system, adjunct software and other tools proficiently in order to review, retrieve and update information as needed * Document appropriate follow up notes on accounts * Track and maintain direct deposits from bank spreadsheet as provided by Finance Mgr * Maintain monthly spreadsheet for reconciliation of payments received/posted outside GL periods * Balance all outstanding previous years unbalanced batches * Assist insurances specialist with questions regarding payment posting transactions * Performs other duties/special projects and tasks as assigned by management **Physical Demands:** * Remain continuously on task for several hours while standing, sitting, moving, lifting and/or bending. * Lifting and moving in excess of 10 lbs or less

**Qualifications:** * 3 years' experience in insurance and payment posting required * Experience with MS Word and Excel required - ability to learn new computer programs a plus * Extensive background in typing, data entry, and Zirmed System preferred * Strong organization, multi-tasking, attention to detail, and customer service skills * Strong interpersonal skills that include the ability to effectively communicate * Shows initiative and enjoys working on a team in a fast paced environment