Job Posting Details
About Rakuten
Rakuten, Inc. (TSE's first section: 4755) is the largest ecommerce company in Japan, and third largest ecommerce marketplace company worldwide. Rakuten provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.
Summary
Rakuten is looking for a bright, proactive Office Manager to manage office and facilities operations. Ideal candidate will have flawless communication skills, highest attention to detail, sound judgment and positive outlook.
Responsibilities
* Be an ambassador for Rakuten’s CHW while making it a healthy, fun and beautiful place to work (we are still in construction on some floors) * Supervise the office coordinator & receptionist and act as back-up when needed * Support visiting executives as needed * Manage programs such as food service, office supplies and commuter shuttles * “Own” the building, manage vendors, interface with property management, janitorial staff * Set up processes for monitoring equipment, maintenance, furniture inventory, guest seating and visitor support etc * Processes includes signage, parking, company contact information, and other peripheral areas * Manage building security and employee badging system * Budget management of facilities expenses * Institute and monitor training/coaching of employees to maintain regulatory compliance, and to document same (ex. ERT & ERP) * Assist with the set-up and execution of company functions such as all hands meetings and corporate events * Compliance with all safety, fire, and any other applicable codes or regulations * Assist HR in on/off boarding pertaining to space planning, changes to distribution lists etc
Ideal Candidate
* Bachelor’s degree or equivalent experience preferred * 5+ years of experience managing a high tech environment with over 400 employees * Solution oriented, self-starter with a strong sense of customer service * Meticulously organized and thriving in a fast paced environment * Excellent time management and ability to shuffle priorities on the fly * Unfailing positive attitude, high energy and hard-working spirit * Knowledge of costs and standards regarding environmental, safety, fire, and building code standards * Ability to effectively communicate ideas and thoughts verbally and in writing, as well as, speak publically at company meetings – spelling and grammar second nature * Display ability to administer and manage multi-task programs * Strong project management skills * Extreme attention to detail and ability to anticipate needs * An eye for interior design and aesthetics * Able to lift up to 50lbs * Fluent in Outlook, Word, Excel and PowerPoint **English Requirement:** Business Level
Compensation and Working Conditions
Benefits Benefits included
Reports to Director of Facilities

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