Senior Manager, Internal Communications

We know how important it is for you to know we’re a stable, reliable company – especially in today’s markets. According to National Mortgage News, we’re America’s largest online lender. We’ve helped over 2 million American families finance their homes and we can help you. We’ve got over 29 years under our belt providing world-class client service as a direct lender.

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans has been named #1 in ESSENCE Magazine’s first ever list of “Best Place to Work for African Americans”. We've been on Computerworld's "Best Places to Work in IT" list for 11 years running, hitting #1 the last three years, and we’ve been named to Fortune magazine’s list of "100 Best Companies to Work For" for the past 12 years, ranking as high as #2.

• Act as central internal communications hub for a variety of businesses within the Quicken Loans/Rock Ventures Family of Companies
• Analyze current internal communications program, conduct communications audit and develop new overarching internal communications plan to ensure engagement and continued culture growth
• Lead strategy and implementation of new features in company’s dynamic intranet site, all company meetings, face-to-face leadership meetings, etc.
• Collaborate with Public Relations and Human Resources teams to prioritize and ensure a consistent flow of timely, relevant and well-developed team member content utilizing a variety of tools and tactics to ensure message delivery and comprehension
• Provide communications support and counsel to various teams within the organization, including working closely with company’s public relations team
• Help ensure a high level of editorial review, consistency and quality across all organizational communications
• Maintain knowledge of the most current internal communications techniques and practices and use that knowledge to continue to enhance internal communication efforts

• Seven years of experience in a communications field
• Ability to work in a fast-paced company that places a premium on accurate, creative and well-executed work products
• Proven experience developing and growing an internal communications program