Internet Sales Consultant - Longo Toyota

One of the things that my father always said is that “every day, I like getting up because there’s another challenge.” This is what drives me every day and at Penske Motor Group, we are driven to find new and innovative ways to compete and win.

The Internet Sales Consultant is directly responsible for selling vehicles at dealership standards for gross profit, volume and guest satisfaction over the Internet.

* Generates business through Internet sources. * Assists guests in selecting a vehicle by answering guest questions and listening carefully to their responses over the Internet. * Directs guests to product information resources, including those available on the Internet. * Follows up with guests’ inquiries. * Explains fully product performance, application, benefits and offers test drives to all prospects. * Introduces guest to dealership operations, including the service and parts departments, to emphasize to guest the quality and efficiency of the dealerships service operations. * Maintains an owner follow-up system that encourages repeat and referral business, working database. * Utilized dealership Internet lead management tool to develop a prospect system. * Keeps abreast of new products, features, accessories, etc., and their benefits to guests. * Writes complete sales orders and process paper work in accordance with established dealership policies. * Communicates with Finance to ensure all stipulations for finalizing the paperwork are completed. * Assists in all other areas of the Sales Department, as needed. * Maintains and achieves the sales and customer satisfaction objectives set by management. * Performs other administrative duties as assigned by management. * Maintains high ethical standards in all actions. * Maintains professional appearance at all times.

* A high school diploma or equivalent; * At least one (1) year sales experience, preferably in the automotive industry; proficient in Microsoft Office programs (Word, Excel, PowerPoint); * Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); advanced computer skills; automotive finance; equity values and depreciation; and laws that govern retail automotive sales; * Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retain auto sales; pay attentions to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment; * Must have a valid sales driver’s license and maintain an acceptable and safe driving record.