Receptionist - Part Time

Novitex is a managed services provider in the document outsourcing industry. Through innovations in document processing that include our end-to-end framework, we work with clients to get the right information to the right person — securely — and in a timely manner. Approximately 500 Fortune 500 companies, government entities and AmLaw 200 firms turn to Novitex to develop custom solutions that work toward improving their information-intensive workflows.

Receptionist role are vital to the organization of a company’s communication. With a strong attention to detail, they will facilitate a variety of tasks to ensure high levels of customer service in a fast paced environment.

* Answer all incoming calls to your station within stated guidelines. * Place outgoing calls as appropriate. * Greet firm clients, firm personnel, vendors and other callers in a professional manner at all times. * Perform clerical work to meet established standards. * Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. * Demonstrate flexibility in satisfying customer demands in a high volume, production environment. * Consistently adhere to business procedure guidelines. * Take direction from onsite management, firm management or even co-workers in recognition of a willingness to do the best job possible. * Participate in cross training, performance audit activities and training of relief support as appropriate. * Maintain all logs and reporting documentation with attention to data * Set up for meetings in conference rooms based on customer request. * Check in on meetings periodically to make sure if refreshments need replenished. * Clean up conference rooms after meetings are finished.

You need great people skills, patience and the ability to multi-task to be good at this job. Other aspects of your background will include: * Customer service related experience in a receptionist role, or operator role * Excellent written and verbal communication skills * Ability to effectively work individually and in a team environment * Competency in performing multiple functional tasks * Proficiency in Microsoft based tools such as Excel, Word and PowerPoint