Casino Service Bar Bartender
MGM Resorts International
(Biloxi, Mississippi)MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.
To prepare and serve cocktails to servers and/or guests.
- Greet and converse with guests and servers to suggest or receive cocktail order.
- Acknowledge every guest with a prompt and friendly greeting
- Prepare and serve cocktails to servers and guests following departmental guidelines.
- Clean and organize bar to beverage department standards.
- Prepare order to replenish stock at bar to pre-determined par levels.
- Provide exceptional service to guests.
- Following departmental cash handling, credit card, room charge and comp policies and procedures.
- Maintain high standards in quality of drinks and service.
- Clean and organize work station to beverage and health department standards
- Be able to perform tasks that require standing and/or moving at a fast pace for periods of up to eight hours or longer.
- Work station must be maintained and left stocked and cleaned for next shifts
- Maintain fresh garnishes for all drinks.
- Ensure correct health and sanitation practices are followed
- Ensure the correct glassware/stemware is used according to Beverage Department standards
- Answer all questions that relate to Beau Rivage correctly and professionally
- Work scheduled special events which may require double shifts
- Assist new employees with training and answering questions
- Check ID's if the guest appears to be under 30
- Replace dirty ashtrays by capping off ashtrays with a clean ashtray
- React to the needs of management for special host requests
- Inform management of any problems or concerns
- Communicate with Management to keep them informed of all special requests from a guest.
- Answer telephone using the Beau Rivage telephone etiquette standards
- Check product levels and expiration dates.
- Maintain professional grooming and appearance standards required by the Beverage Department
- Perform other duties assigned by management
- Knowledge of ABC laws
- Must maintain CARES card
- Pleasing personality and ability to communicate with customers.
- Knowledge of events within resort, bars and lounges
- Knowledge of wine, beer and spirits
- Knowledge of health, safety and sanitation procedures
- Knowledge of events within resort, bars and lounges
- Must possess good recall and memory
- Must be able to speak, read and write English
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