Operations Analyst- MFM

Medxcel Facilities Management understands that your facilities serve a higher purpose –providing safety and comfort to your patients.

The Facilities Operations Analyst is a key member of the operations team supporting data management, client reporting, insourcing processes, and problem resolution. This person will work closely with the Director of Operations and the operations team to ensure integrity of financial and operational data. The Facilities Operations Analyst identifies and evaluates opportunities to reduce operating expenses and improve operational performance. Analyzes historical and forecasting results to identify trends and make business recommendations. This position will analyze the Current State Assessment (CSA) spend data, track client scope changes, and monitor facilities benchmark data. Provides advanced analytical support to the operations function and assists with new project development under minimal supervision. Proactively participates in and makes recommendations for system refinements within the operations function.

Analyzing Operational Data – 50% * Use strong quantitative and analytic abilities to integrate and analyze facilities data, including but not limited to CSA, benchmarks, and facilities operational data. * Review CSA data with ministry to ensure that saving sectors are accurately defined. * Develop custom analysis tools in a variety of programming languages and applications such as Visual Basic, MS Access, and MS Excel * Responsible for creating and maintaining all required reports for the department. * Ensures that all daily, weekly, monthly reports assigned are generated and distributed as applicable. * Works with the management team to resolve identified issues in a timely manner, always striving to meet pre-defined deliverable dates. * Solve problems of diverse scope where analysis of data requires evaluation of complex factors. * On occasion may be required to analyze business issues and develops creative solutions that meet end user business requirements. * Look for trends in reported issues and create long-term solutions –vs. - short term fixes. * Identify workflow/system improvements and work with supervisor and operations team to enact change. * Identifying and resolve complex problems, including the development of new design experiments, without supervision. Portfolio Management – 30% * Provide metrics and forecasting reports * Create and verify client performance files. * Assists with the preparation of management reports for new accounts, maturities, and portfolio analysis (such rate survey & account stratification) * Facilitate client meetings in areas such as customized sales forecasting * Provides clear direction on project requirements to meet expectations of customers and stakeholders. Special Projects – 20% * Participates in meetings, workshops, training, and seminars, as assigned for the purpose of conveying and/or gathering information required to perform job functions. * Assist and participate in special projects as assigned * Other duties as assigned

* Bachelor’s Degree from an accredited college or university (mathematics, statistics, engineering, economics, finance, etc.) * Master’s Degree or MBA preferred * Healthcare facilities or healthcare experience preferred * Lean or Six Sigma process engineering certification preferred * Minimum 5 years’ experience in analysis (qualitative and quantitative) * Minimum 5 years’ experience in working with databases and manipulating data * Minimum 5 years’ experience in MS Office (focus on advanced Excel) * Knowledge * Must be able to work independently with minimal supervision and can work with an appreciable amount of latitude. * Strong planning and project management skills. * Must be able to effectively interact and communicate with all levels of management and employees within the company. * Must have strong systems/applications and functional systems knowledge. Possess a broad knowledge of business operations (principles, practices and procedures). * Must possess excellent problem solving skills * Must be able to analyze and interpret scientific and statistical data * Must have a working knowledge of Project Management tools and possess knowledge of related disciplines. Including Microsoft Office, Project and statistical concepts. * Must be self-motivated, have good interpersonal skills, capable of analyzing and solving complex problems through innovative thought and experience. * This position requires strong computer skills, attention to detail, positive professional attitude, and ability to work in a team environment