User Experience Lead

MCD Partners

(Chicago, Illinois)
Full Time
Job Posting Details
About MCD Partners

MCD is an independent agency focused on the digital customer experience.

Summary

MCD Partners, a leading interactive services agency, is looking for a User Experience Lead, with strong conceptual skills, and a keen eye for details. This is a senior-level position, and extensive experience in leading user interaction design is a must.

Responsibilities
  • Work closely with clients to help them build great websites. Understand them better than they understand themselves.
  • Run point on particular clients. You will create interfaces and manage other IAs to ensure that all work going out to clients is consistently great.
  • Prepare and execute client presentations; participate in client training when applicable.
  • Follow a project from strategy through design, to ensure that the user is first and foremost in the final product.
  • Work with project teams from brainstorm to execution stages, to define high-level interaction experience, site architecture and navigation, as well as design user flow and experience.
  • Analyze user research data and collaborate with project teams to design a user-centered site blueprint that meets the client’s business goals, timeline, and budget.
  • Create amazing user interfaces and functional specification documents, user guides, strategy, and analysis documents.
  • Advocate for user/consumer through the development process.
  • Create personas through analysis of the functional needs of and information from key customer segments.
  • Define metrics and parameters for success, as well as conduct usability testing and assessment.
  • Conduct research through stakeholder interviews, market research, web analytics, observation, surveys, etc.
  • Stay current on emerging industry trends, and the competitive landscape to provide insight on ways to improve usability and website functionality.
  • Participate in the recruitment process to help build the UX team.
  • Help develop and facilitate ongoing skills and team training programs for the whole team.
  • Mentor junior UX team members, challenge and motivate them.
Ideal Candidate
  • Bachelor’s degree in one of the following areas, preferred: Human-Computer Interaction, Psychology, or Computer Science.
  • At least 7 years relevant experience is a must, prior interactive agency environment is preferred.
  • Previous experience creating complex, user-centric websites required; experience in or knowledge of website development or coding, preferred.
  • Expert knowledge of user interface design, information design, usability principles, and web design.
  • Prior experience leading a team of User Experience/Information Architects.
  • Strong knowledge of Visio, wire framing, and user-centric design best practices is required.
  • Passion to help users find what they are looking for in the digital space.
  • Excellent written, verbal, and interpersonal communication skills.
  • Plays well with others.

Questions

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Chicago, Illinois
Skills Desired
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  • Architecture
  • Goals
  • Interpersonal Communication
  • Market Research
  • Surveys
  • Visio
  • Web Design
  • Information Design
  • Interaction Design
  • Usability Testing
  • User Interface Design
  • Web Analytics
  • Website Development
  • Wireframing
  • Computer Science
  • User Research
  • User Flow

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