User Experience Lead
MCD Partners
(Chicago, Illinois)MCD is an independent agency focused on the digital customer experience.
MCD Partners, a leading interactive services agency, is looking for a User Experience Lead, with strong conceptual skills, and a keen eye for details. This is a senior-level position, and extensive experience in leading user interaction design is a must.
- Work closely with clients to help them build great websites. Understand them better than they understand themselves.
- Run point on particular clients. You will create interfaces and manage other IAs to ensure that all work going out to clients is consistently great.
- Prepare and execute client presentations; participate in client training when applicable.
- Follow a project from strategy through design, to ensure that the user is first and foremost in the final product.
- Work with project teams from brainstorm to execution stages, to define high-level interaction experience, site architecture and navigation, as well as design user flow and experience.
- Analyze user research data and collaborate with project teams to design a user-centered site blueprint that meets the client’s business goals, timeline, and budget.
- Create amazing user interfaces and functional specification documents, user guides, strategy, and analysis documents.
- Advocate for user/consumer through the development process.
- Create personas through analysis of the functional needs of and information from key customer segments.
- Define metrics and parameters for success, as well as conduct usability testing and assessment.
- Conduct research through stakeholder interviews, market research, web analytics, observation, surveys, etc.
- Stay current on emerging industry trends, and the competitive landscape to provide insight on ways to improve usability and website functionality.
- Participate in the recruitment process to help build the UX team.
- Help develop and facilitate ongoing skills and team training programs for the whole team.
- Mentor junior UX team members, challenge and motivate them.
- Bachelor’s degree in one of the following areas, preferred: Human-Computer Interaction, Psychology, or Computer Science.
- At least 7 years relevant experience is a must, prior interactive agency environment is preferred.
- Previous experience creating complex, user-centric websites required; experience in or knowledge of website development or coding, preferred.
- Expert knowledge of user interface design, information design, usability principles, and web design.
- Prior experience leading a team of User Experience/Information Architects.
- Strong knowledge of Visio, wire framing, and user-centric design best practices is required.
- Passion to help users find what they are looking for in the digital space.
- Excellent written, verbal, and interpersonal communication skills.
- Plays well with others.
Questions
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- Architecture
- Goals
- Interpersonal Communication
- Market Research
- Surveys
- Visio
- Web Design
- Information Design
- Interaction Design
- Usability Testing
- User Interface Design
- Web Analytics
- Website Development
- Wireframing
- Computer Science
- User Research
- User Flow

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