Implementation Analyst

Markit is a leading global provider of financial information services. We provide products that enhance transparency, reduce risk and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies.

Implementation Services (an Operations Department) focuses on supporting customers in implementing and on-boarding to MarkitSERV products and services; this includes the project management, business and technical implementation and delivery of all activities that lead to successful implementation. The Buyside Onboarding team is responsible for supporting MarkitSERV’s buyside customers with the adoption of our services. The team work closely with other departments, such as Product, to prepare for new functional releases and subsequent implementation to clients.

* Become a SME on buyside business practices, Markit Trade Manager as a solution and the delivery of the onboarding options/process. * Become an SME on all types of implementation; rates, credit, clearing and EAD. * Liaise with the Operations Change Management team to understand new releases and functionality, assessing impact and process requirements, defining and implementing procedural changes for the onboarding process * Liaise with the Production support teams to ensure that the team is performing adequate handover of new onboardings. * Liaise with Sales, Product and Account Management to understand the client adoption forecast and manage capacity and prioritization. * Coordinate user acceptance testing. * Drive continual improvement of the onboarding processes and strive for a world class client experience * Act as an escalation and relationship point for customers and internal counterparties

**Business Competencies** **Education and experience** * Experience from working in an Investment bank or significant Vendor to Investment banks. * Client Service (preferably onboarding) experience * Strong process design and management skills * Good knowledge of OTC Derivatives * Strong interpersonal and influencing skills * Excellent written and verbal communication skills **Commercial awareness** * Supports wider Client Implementation and Operations efforts * Identifies opportunities to drive change in business and implementation processes to realize productivity, risk, commercial and time to market opportunities. **Personal Competencies** **Personal impact** * Process Mindset * Looks for simple, lean and error free processing * Change Agent * Strong Continual Improvement mindset * Team Player * Interest and contribution to wider challenges beyond immediate function * Interest and application of best practices **Communication** * Excellent verbal and written communication skills * Strong listening skills * Ability to explain complex ideas in a simple way **Teamwork** * Strong team player comfortable working at all levels of the business * Strong inter-personal and influencing skills * Strongly identifies with corporate vision and personally aligns with both corporate and product short and long term goals and strategies * Ability to leverage with internal teams and tasks across a variety of functions * Ability to deliver the implementation of changes to improve established performance guidelines.