User Experience Designer

M4ID

(Finland, Minnesota)

Full Time Travel Required

Job Posting Details

About M4ID

Innovative communication and service design for development and health.

Responsibilities

**Key responsibilities will include:**

- Identify user and context needs through a user centered approach and translate these into key requirements and use cases for the tool
- Together with the Service Design Lead and medical experts, identify and design the user journey and key workflows for different users of the tool
- Create innovative interface concepts to ensure user adoption and desirability for the tool
- Draw wireframes and sketches to illustrate work flows and functionality of interface components
- Together with the Service Design Lead conduct co-design and field testing activities in the country of implementation
- Use standard prototyping tools to create interactive design early in the design process
- Contribute to developing the service strategy for the tool
- Develop and document the interaction design framework for the tool
- Work with the visual designer to develop the design language for the tool
- Work closely with the development team within an agile environment
- Communicate effectively and engagingly with health workers, hospital and project stakeholders about the design process and outcomes of the tool to ensure ownership and shared understanding

Key responsibilities will include:

Identify user and context needs through a user centered approach and translate these into key requirements and use cases for the tool
Together with the Service Design Lead and medical experts, identify and design the user journey and key workflows for different users of the tool
Create innovative interface concepts to ensure user adoption and desirability for the tool
Draw wireframes and sketches to illustrate work flows and functionality of interface components
Together with the Service Design Lead conduct co-design and field testing activities in the country of implementation
Use standard prototyping tools to create interactive design early in the design process
Contribute to developing the service strategy for the tool
Develop and document the interaction design framework for the tool
Work with the visual designer to develop the design language for the tool
Work closely with the development team within an agile environment
Communicate effectively and engagingly with health workers, hospital and project stakeholders about the design process and outcomes of the tool to ensure ownership and shared understanding

Ideal Candidate

Requirements:

Commitment to social change and M4ID’s development and health mission
Willingness and the ability to travel internationally. The work engagement will require regular travel to Sub Saharan Africa
Cultural understanding and sensitivity
Sensitivity required for working in a labour ward environment
Independent and proactive working style
Excellent collaboration skills in multinational/disciplinary project teams
Excellent user experience design skills and knowledge of the most relevant digital platforms
Strong service design thinking
Experience with agile implementation processes
Creative concepting skills for digital services.
Excellent oral and written English skills
Experience in designing for health initiatives in low resource settings

Compensation and Working Conditions

Working Conditions

This is a full time consultancy contract based in Helsinki for a period of 12-month. The position will be reporting to the Director of Service Design and Innovation.

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