Custodial Services Supervisor

LMU is a private Catholic university with 6,000 undergraduates, 2,200 graduate students and 1,100 law students from diverse backgrounds and many perspectives. Our seven colleges and schools boast best-in-the-nation programs in film and television, business, education and more.

Under the general direction of the Director of Custodial Services this position is responsible for the planning, coordination, and direction of custodial staff including but not limited to management of cleaning of buildings and facilities, recommend preventative maintenance, submit and monitor work order requests, and provide customer service to ensure that campus facilities are safe, efficient, and sustains the physical environment of the university.

* Responsible for direct supervision of custodial staff including recruitment, hire, development, performance review, disciplinary action and releases. Schedules and supervises all staff (including vacations, holiday and assignment of overtime). Guide, inform, and develop team members by conducting daily and recurring meetings. Facilitate communication among team and customers; keep the Director informed of all matters. * Approve payroll for assigned staff; coordinate human resource and administration issues as requested by the Director. Interface with other university departments as required. * Lead, enforce, and participate in work place safety, including but not limited to safe working conditions, proper use of tools and equipment, and the proper use of personal protective equipment (PPE). Follow and support all regulatory, university, and departmental safety guidelines. * Inspect, report, plan, assign, direct, evaluate, and supervise all preventative and reactionary facilities maintenance – custodial. Utilize the departments’ Computerized Maintenance Management System (“CMMS”) to create, distribute, and track work orders for completion, quality, and customer satisfaction. * Coordinate staffing and support required for special events such as athletics, summer conferences, academia, miscellaneous functions, etc. * Assist Director to evaluate and recommend capital projects and asset renewal. Request and review proposals from contractors and vendors providing goods and services to the university. Work closely with project manager to administer contracts. * Assist the Director in developing policies, processes, workflow, and procedures for Facilities Management. * Maintain adequate PPE, supplies inventory, and equipment within approved budgetary guidelines, in order to adequately perform duties. * Represent LMU and its community and at professional associations, serve on committees as required. * Perform other duties as assigned or requested.

**Experience/Qualifications:** * A minimum of 5 years previous supervisory experience and at least 7 years job related experience and previous experience in commercial and hospitality custodial services. * Demonstrated knowledge in the area of basic leadership and managerial skills to direct a skilled labor work team. * Experience in building maintenance, construction, complex building systems, project oversight. General understanding of all building trades, building code, fire codes, Environmental Protection Agency, and OSHA health & Safety regulations; ability to read and interpret building & equipment plans, diagrams, architectural blueprints and specifications. * Must be proficient with the computer and able to effectively navigate using Outlook, Word, and Excel and working knowledge of computerized work order system and/or record keeping systems highly desirable. * Exemplary communication skills (both written and oral) — understand and follow oral and written directions and effectively express ideas, suggestions, and recommendations both orally and in writing. * Proven ability to manage multiple conflicting priorities at one time and exceptional organizational skills in facilities that are fully occupied 24 hours a day. * Must be able to respond to campus issues at any time. Shift may include weekends and evenings. * Bilingual ability (English/Spanish) preferred. **Required Education:** * Typically a Bachelor’s Degree or equivalent in formal training and/or work experience in a university or hospitality setting is highly desirable. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. **License/Certification/Registration Requirements:** * Requires valid California driver’s license. Must maintain a “satisfactory” driving record as evidenced by DMV. * Facilities Management certification preferred. Ability to attend management training classes, workshops, certifications, and seminars. **Physical Demands (if applicable):** * Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 50 lbs., stoop, kneel, reach high and low, use depth perception.