Property Manager

Empire State Realty Trust, Inc. (NYSE: ESRT), a leading real estate investment trust (REIT), owns, manages, operates, acquires and repositions office and retail properties in Manhattan and the greater New York metropolitan area, including the Empire State Building, the world's most famous office building.

Empire State Realty Trust is seeking a Property Manager to manage all the aspect of Building Operations.

* Responsible for the overall operational and financial goals of property * Develop, forecast and manage annual operating budgets. Provide recommendations for capital and project budgets and operating expenses. * Conduct monthly financial reviews; review monthly statements with budget/forecast versus actual amounts. * Oversee multi-year forecasting / modeling * Monitor asset's performance as compared to company's performance standards and budget. * Complete, in conjunction with company’s project managers, authorized Capital projects per property budget and monitor expenditure and timeliness. * Monitor collections of all property revenue sources. * Professional supervision of building staff. * Monitor hiring and staff performance at property level. Ensure training, ethics, and development of onsite employees. * Manage all employees to provide the best quality service in our properties. * Establish and measure clear goals and objectives in support of the priorities of the organization. * Maintaining high customer satisfaction. * Review and oversight of tenant and employee handbooks. * Continuously identify all operating risks, including environmental, health & safety, and discuss solutions with management. Drive the implementation of measures, procedures and training to minimize and mitigate them * Establish short and long range plans to include renovation or maintenance projects. * Drive operational efficiency with the properties. * Take the lead as requested for special projects. * Have sufficient knowledge of construction to supervise and coordinate all construction work to insure that all alterations are performed in accordance with building standards and local code requirements. * Knowledgeable of the building mechanical, electrical, and plumbing systems. * Insure that daily inspections are performed by building staff of the Building’s public and tenant areas. * Oversight and coordination of lease review and special arrangements for tenants, including TI process and notice provisions. * Oversee and ensure coordination between leasing, operations, and capital improvement efforts. * Support Tenant Relations * Oversee annual tenant survey process * Perform property physical inspections to ensure property management policies and procedures are being performed and conditions meet company expectations. * Provide clear leadership of the company's philosophy and goals. * Support the Portfolio Manager in all real estate activities * Administer special projects assigned by the Portfolio Manager. * Report to the Portfolio Manager any discrepancies above the projected expenses, monitoring of asset performance, financial results and execution of business plans. * Proactively maintain and assist in creating new Policies and Procedures related to the ongoing operations * Other duties as assigned

**Education:** * College Degree, Master’s Degree in Business Administration or related accredited designation preferred. **Experience:** * Minimum of ten (10) years property, maintenance and construction experience. * Minimum of ten (10) years supervisory and management experience, including knowledge of property accounting, operations, leasing, and risk assessment **Skills:** * Capable of reading, analyzing, and understanding business documents; financial statements, lease and contracts. * Ability to coordinate and manage multiple tasks efficiently with available resources in a fast paced environment. * Basic understanding of electrical/mechanical and other operating systems to run office buildings. * Professional presence and appearance. * Effective leadership and communication skills to the property team and upwards to management and ownership. * Strong supervisory and administrative skills. * Computer literacy required; Microsoft Word, Excel, Outlook, Yardi.