Co-Worker for Checkout Services

We have one common vision at the IKEA Group: to help our customers enjoy a better everyday life at home. With over 700 million visitors to our stores and over 1 billion visitors to our website every year, we take our vision very seriously.

My priority is to ensure my checkout is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.

• I have the knowledge, confidence and desire to make customer payment easy.
• I know my levels of authorization to solve payment problems when they occur and recognize when I need to escalate an issue to someone with higher authorization.
• I pass on the relevant information foe them to deal effectively and efficiently with the customer.
• I offer solutions to frequently asked questions. this helps to make a better future shopping experience for everyone.
• I use the till to accurately register products and register payment from customers according to given routines.
• I ensure our store is a safe and secure environment at all times for visitors and customers.

• Ability to use and take personal initiative.
• Demonstrates a polite and friendly manner.
• Assertive and able to remain calm and controlled when faced with emotional customers under stressful times.
• Enthusiastic about my work and working with others in a team
• A flexible approach and open to change.