Sales Operations Manager

At HyperScience we bring AI to the office. Our software takes over menial work that people are doing today and frees them to focus on more complex tasks. We believe that AI is destined to be the biggest event in the history of human labor since the Industrial Revolution, and we want to be a part of it.

We are looking for an experienced, metrics-driven Sales Operations Manager to help drive revenue and sales productivity by supporting our growing Sales and Customer Success organization. This individual loves data and can leverage data to devise innovative ways to continually improve our operational efficiency and performance.

* Lay a rock-solid foundation for simple and scalable long-term operational processes and systems to support revenue growth. * Lead execution of key initiatives with cross-functional teams to define KPIs, develop business requirements, set up workflows and implement operational plans. * Ensure strong data quality standard across sales tools. * Analyze data and present key issues and opportunities to senior leadership. * Develop and maintain advanced data dashboards to provide insights into the business * Drive and encourage sales discipline for accurate, consistent and timely forecast submission based on disciplined use of the sales process and tools. * Define and implement standards for bookings and pipeline reporting to support the weekly forecast process. * Participate in continual improvement of the HyperScience Sales Process. * Support the sales planning process by providing the necessary data and tools to analyze bookings history and to rebalance territory definitions. * Provide data and analysis necessary to accurately calculate OTE attainment and other incentive awards for sales reps. * Define and consolidate performance metrics (quota performance, activity management, pipeline creation and quality, forecast accuracy). * Analyze quota coverage metrics and identify areas for leadership attention. * Ad-Hoc Reporting and Analysis.

* At least 3-5+ years of work experience in highly analytical role, ideally for a fast-growth Enterprise (SaaS) software company. * Expertise in managing, architecting, and administering Salesforce.com, relevant integrations, and other Sales and Customer Success tools. * Creative thinker comfortable working with ambiguity, genuinely passionate about data and analytics. * Experience working with data to identify trends and make recommendations. * Detail-oriented and strong multi-tasker with ability to manage multiple projects simultaneously. * Excellent communication and interpersonal skills. * Comfort presenting to and interacting with large groups and with senior management. * Demonstrated ability to work in a team environment with dynamic priorities and time pressures. * Experience modeling compensation and quota structures a plus. * Undergraduate degree from top tier university a plus.