Human Resource Management System Specialist II

HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 37,000 associates and revenues of more than $2.8 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional, and international brands.

The HRMS Specialist II is responsible for troubleshooting, analyzing and assisting with weekly HRMS maintenance activity submitted by field operations via the HRMS system; preserving data integrity at all times; showing initiative in streamlining current processes and procedures; providing HR assistance and exceptional customer service to HMSHost field operations; and performing all other duties as assigned by management. This position typically reports to the Sr Manager HRMS & Payroll Projects.

* Demonstrates comprehension of the complete life-cycle of an associate in PeopleSoft HRMS * Assists department management with analysis and troubleshooting of invalid transactions submitted by field operations * Provides detailed information to field locations as needed to correct invalid information * Assists with testing efforts for updates, issues, and/or enhancements in the HRMS system * Provides accurate information, training, and appropriate follow-up to all customers * Provides feedback and solutions to management team on process and procedure enhancements * Identifies problem areas and overall department training issues * Understands payroll-relevant information as related to HRMS * Assists department management in communicating updates to all involved parties * Responds appropriately to all inquiries made by managers and staff with regard to HRMS/Payroll processes, procedures, and policies

**Minimum Qualifications, Knowledge, Skills, and Work Environment:** * Requires High School diploma or GED equivalent * Requires 3 years Human Resources and/or payroll experience, 2-years experience in a high volume service environment and HRMS data entry experience * Requires demonstrated analytical skills in a high volume, team environment, ability to resolve inquiries from customers in a timely fashion by utilizing resources available and excellent communication skills * Requires knowledge of HR policies and procedures * Requires demonstrated attention-to-detail and ability to manage multiple tasks simultaneously * Requires knowledge of computerized information systems used in HR applications and Excel * Requires a high level of ethical conduct and confidentiality at all times * Equal Opportunity Employer (EOE) * Minority/Female/Disabled/Veteran (M/F/D/V) * Drug Free Workplace (DFW)