Bilingual Marketing Representative (In House)

Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,600 hotels, resorts and timeshare properties comprising more than 758,000 rooms in 100 countries and territories.

A Bilingual Marketing Representative (In-House) with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors.

* As a Bilingual Marketing Representative (In-House), you would be responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors. Distribute approved promotional information and incentives to guests and visitors. Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers at off-property locations. Provide customer/concierge services to all guests projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the Hilton Corporation.

**Basic Qualifications** * Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications * Minimum 1 year proven customer service experience * Professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone * Intermediate English ability (speak, read, write) * Fluency in Japanese (speak, read, write) * Ability to work a flexible schedule including including weekends, nights, and holidays * Ability to multi-task and balance priorities **Preferred Qualifications** * Previous experience working in marketing and sales in the hospitality environment * Minimum 1 year work experience in the timeshare industry * Minimum 6 months experience selling and booking tours/activities (concierge services) * Thorough understanding of Oahu with ability to explain activities, restaurants, and destinations throughout the island