System Administrator

Hewlett Packard has been in the innovation business for more than 75 years. Our vast intellectual property portfolio and global research and development capabilities are part of an innovation roadmap designed to help organizations of all sizes – from global enterprises to local startups – transition from traditional technology platforms to the IT systems of the future.

HP USPS is seeking to identify highly motivated and qualified individuals for various future opportunities as System Administrator. In anticipation of these opportunities becoming available, completing a profile will allow us to evaluate your qualifications and interests and will allow us to stay connected.

* Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers. * Incident Management: Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents. * Escalation Management: identify potential escalations and alert management proactively. * Problem Management: Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility. * Change Management/Implementation: Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility. * Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. * Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate. * Solution Design: Apply HP solutions to meet moderately complex customer and/or trade/HPIT infrastructure needs within area(s) of technical responsibility. * Quality: Provide continual improvement recommendations/direction setting advice within work team. * Project Management: Participate in customer and internal projects, including transformation. Lead projects from own responsibility area. * Customer Relationship Management: Balance internal needs with customers and/or internal businesses/end user’s needs within defined parameters. * Teamwork: Work as part of a team, which may be virtual, global, and/or multi-functional. Seen as a resource to the team within area of technical responsibility. Typically advises or sets direction for: * May provide leadership for small customer(s) or provide input for larger customer(s) * Sub-region or region

* Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field. Typically 2-5 years of relevant experience **Knowledge and Skills Required:** **Typical skills include:** * Understanding of technology in direct responsibility * (developing) General understanding of related technologies * Customer Service * General Project Management * (developing) Customer/Vendor Management * (developing) Business Analysis * (developing) General Financial Management